Master's Degree Program

Public Management

part-time

 

Please note that only federal employees are eligible to apply.

 

Public Management builds on the bachelor's degree of the same name and supports the changes in the public sector: administration reforms and restructuring affects federal, provincial and municipal structures and also quasi-public companies. The degree program imparts know-how on operational and strategic public management, preparing you for active participation in modernization processes. Your challenge will be to introduce management systems and methods into the public sector and to deploy targeted design and control functions.

Department
Administration, Economics, Security, Politics
Topic
Technologies

Highlights

  • Focus on public governance and public value

  • In-depth understanding of systems

  • Exchange of science and practice

     

    Facts

    Final degree

    Master of Arts in Business (MA)

    Duration of course
    4 semesters
    Organisational form
    part-time

    Tuition fee per semester

    € 363,361

    + ÖH contribution + costs for optional additional services, if applicable2

    ECTS
    120 ECTS
    Language of instruction
    German

    Application Winter semester 2027/28

    01. December 2026 - 11. April 2027

    Study places

    40

    1 Tuition fees for students from third countries € 727 per semester. Details on tuition fees can be found in the general fee regulations.
    2 The costs depend on the additional services selected from the University of Applied Sciences Campus Vienna, such as work clothing, licenses, tutorials, or excursions.

    The application is only possible for federal employees.

    Before the studies

    You are keen to advance your professional career and you recognize the potential of public governance. You have many ideas in the fields of restructuring of public institutions and companies which you are keen to contribute. This also involves critically scrutiny of budgeting processes and controlling structures. You have an interest in the adaptation of management systems to suit the peculiarities and the special mandate of the public sector. You like working with people and are interested in managerial functions.

    Why you should study with us

    Excellent network

    You will build a sustainable network from day one of your studies.

    New ways of thinking

    We invite you to join us in linking topics and thinking in a completely new way.

    Selected teachers

    Decision-makers and experts in their field will teach you at Hochschule Campus Wien.

    Relevant admission requirement

    The relevant admission requirement is

    • a completed bachelor's degree in a relevant subject or
    • an equivalent degree at a recognized domestic or foreign post-secondary educational institution.

    A total of 180 ECTS credits for example from the subject areas

    • public management,
    • tax management,
    • legal sciences,
    • economic sciences (business administration, economics) or
    • social sciences (political sciences, sociology).

    You need a minimum number of ECTS credits in the following core subjects:

    • min. 10 ECTS credits - state and administration in an international context
    • min. 15 ECTS credits - integrated administrative management and economics
    • min. 5 ECTS credits - communication and management

    If you are unable to provide proof of the required ECTS credits in the respective core subjects, or can only provide partial proof, you must take an additional examination, the scope and content of which correspond to the above list.

    Language requirements for admission

    The required language level according to the Common European Framework of Reference for Languages (CEFR) is at least

    • German - level B2.

    Other admission requirements

    Please note that only federal employees are eligible to apply.

    Legalization of foreign documents

    Applicants may require legalization of documents from countries other than Austria in order for them to have the evidential value of domestic public documents. Information on the required legalizations can be found here in PDF format.

    Translation of your documents

    For documents that are neither in German nor English, a translation by a sworn and court-certified interpreter is required. Your original documents should have all the necessary legalization stamps before translation so that the stamps are also translated. The translation must be firmly attached to the original document or a legalized copy.

    Online application - uploading documents

    As part of your online application, upload scans of your original documents including all required legalization stamps. For documents not issued in German or English, scans of the corresponding translations must also be uploaded. The head of the study program decides on the equivalence of international (higher) education qualifications. Therefore, your documents can only be checked as part of the ongoing application process.

    Your path to studying at Hochschule Campus Wien begins with your registration on our application platform. In your online account, you can start your application directly or activate a reminder if the application phase has not yet started.

    Documents for your online application

    Proof of identity

    • passport or
    • identity card or
    • Austrian driving license (proof of citizenship required) or
    • residence permit (proof of citizenship required)

    Change of name - proof

    • e.g. marriage certificate - only required if your current name does not match the name on your proof of identity or on the documents required to prove the admission requirements

    Proof of fulfillment of the relevant admission requirement

    • degree certificate and
    • Transcript of Records or Diploma Supplement

    If you have not yet completed your studies, please upload proof of all courses completed to date as part of the relevant degree program, including ECTS credits.


    Proof of language skills German B2

    For admission, German language skills of at least level B2 of the Common European Framework of Reference for Languages (CEFR) must be provided.

    The following applies as proof:

    • secondary school leaving certificate from a German-language school
    • completion of at least three years of studies in German
    • supplementary examination pre-study course - German B2
    • German certificate (not older than 3 years), for example:
      • Austrian German Language Diploma: ÖSD Certificate B2
      • Goethe Institute: Goethe Certificate B2
      • telc: German B2
      • German language test for university admission for foreign applicants: DSH-2
      • German Language Diploma of the Standing Conference of the Ministers of Education and Cultural Affairs of the Länder in the Federal Republic of Germany: DSD II
      • Test of German as a foreign language (Test DaF): Level TDN 4 in all parts
      • Language Center of the University of Vienna: Course and successfully passed exam at level B2

    Proof of a higher language level is also valid.


    Curriculum vitae in tabular form in German


    Letter of motivation in German


    Legalizations and translations, if applicable

    • see tab “Foreign documents and degrees” above

    Your application is valid once you have completely uploaded the required documents. If you do not have all the documents at the time of your online application, please submit them immediately upon receipt by email to the administration of your study program (see section “Contact”).

    After completing your online application, you will receive an email confirmation with information on the next steps.

    The admission procedure includes a written test and an interview with the admissions committee.

    The written admission procedures will take place online on

    • March 6, 2027
    • April 3,2027
    • April 24, 2027

    It is not possible to select a specific date.

    Dates for the admission interviews will be announced in good time. Following the written admission procedure, you will receive a written invitation by email with your personal appointment date.


    During the studies

    The Public Management program was developed together with the Federal Chancellery and is an academic program tailored to suit the public sector; it is practice-oriented and comparable in terms of the Bologna process to other studies and internationally. Practical relevance is also guaranteed through our Campus Lecture evenings, with lectures presented by prominent experts. Numerous Federal Government experts and many others from divested companies lecture in the degree programs and we have strong ties not only nationally, but Europe-wide.

    The master degree program builds on the bachelor degree program in Public Management and is a further step towards the consistent implementation of a fully-fledged and globally comparable degree program tailored for the public sector. As opposed to university studies such as law or economics, the part-time master degree program and also the bachelor degree program are interdisciplinary, tailored degree programs which may be completed in the minimum period. It is the most effective tool for public sector (change) management.

    Strategic and operational Public Management offers you the special mix of subjects you need for the development and control of complex change processes at local authorities or quasi-public companies and interest groups. Especially control often proved to be a weak point in the past, due to the lack of know-how in this field. You will enhance your visionary faculties as you deal with current trends and research issues in international Public Management.

    The master's degree centers on strategic and operational Public Management and Leadership.

    • You will kick off by expanding your knowledge on Public Management and Public Finance, Organization and Law, including their environments and stakeholders.
    • In strategic Public Management, you will be dealing with fundamental questions and issues of strategic change.
    • In operational Public Management, you will be applying methods for implementation of your concepts:
      • In public business administration, you will be working with accounting, balance sheets and outcomes based control of your agreed objectives.
      • Based on cases from your own practical experience, you will learn to develop and structure organizations.
      • You will learn how to apply quality and knowledge management.
    • You will continue the development of your leadership personality and debate ethical aspects of the public sector. You will deal with methodical research principles, interview techniques and data and information management.
    • You will select a topic for your master's thesis, based on current discourses and research issues relating to Public Management.

    Curriculum

    Module Confident Appearance and Negotiation

    Confident Appearance and Negotiation

    3 SWS   4 ECTS

    Learning results

    • Graduates analyze negotiations and interpret decision-making processes qualitatively.

    • Graduates manage negotiations as executives and conclude them successfully.

    • Graduates involve their employees in the development and ongoing evaluation of the goals, tasks and success criteria of the organization/organizational unit, and promote the potential, development, further training and employability of the employees.

    • Graduates evaluate work performance and motivation of themselves and their employees, conceive possibilities to increase it, and develop it in a targeted way and develop attractive and motivating work goals.

    • Graduates conduct a dialog on values with their employees in order to make possible areas of tension visible and to bring about a resolution, based on their knowledge of values and the change in values as well as their orientation towards public service ethos and the common good.

    • Graduates implement agility in a way that is adapted to the scope of design and the specifics of the organizational unit, within their area of responsibility.

    • Graduates reflect their actions and their inner attitude towards leadership issues through methods of self-knowledge, develop themselves further independently, and thus lead in a more credible and authentic way.

    3 SWS
    4 ECTS
    Self-Perception and External Perception, Group Dynamics, Decision-Making in Groups | SE

    Self-Perception and External Perception, Group Dynamics, Decision-Making in Groups | SE

    1.5 SWS   2 ECTS

    Content

    • Work functions and work preferences according to the concept of the Team Management System (Margerison/Mc Cann)
    • Self-management, self-efficacy and authentic leadership
    • sociogenic motives according to Roth and motivation theories
    • Employability
    • Decision making in groups
    • Control of group dynamics in relation to work 4.0, virtual, cross-generational, self-steering teams and liveliness in organizational units
    • Dealing with discounts (devaluating)
    • Values and changing values, public service ethos and common good, SDGs
    • External perception and errors of assessment
    • systemic thinking and foresight as leadership competence
    • Reflections on the leadership role, the own leadership style and the own leadership action
    • Schools of observational skills

     

     

    Learning results

    • Graduates differentiate work functions and work preferences according to the concept of the Team Management System of Margerison/McCann for group and team work.

    • Graduates independently examine their self-management, self-efficacy and authentic leadership on the basis of fields of reflection and systems thinking, and develop ways to strengthen these.

    • Graduates develop attractive and motivating work goals with their knowledge of sociogenic motives (according to Roth) and motivators.

    • Graduates evaluate their own work performance and motivation and design ways to increase it and develop it further.

    • Graduates apply decision-making methods that promote employee involvement and agility, based on their knowledge of group decision-making.

    • By controlling the group dynamics, graduates develop specific impulses for Work 4.0, virtual, cross-generational, self-controlling teams and liveliness in their organizational units in accordance with their specificity.

    • Graduates recognize the four stages of devaluation and develop suggestions for resolving them in concrete situations.

    • Graduates deepen their ability to perceive others in order to recognise errors of judgement and to confront these with new constructivist perspectives.

    • Graduates recognize potential in themselves and their employees and develop concepts for their further development.

    Teaching method

    Theory inputs, individual and group work, dialogue and discussion in plenary or via moodle (question-answer forum), structured exercises with feedback, case work, distance learning tasks (partly online elements), preparation of presentations), written seminar paper

    Prerequisites

    Contents from Bachelor's level degree: Basics of group dynamics (group, team, team phases, team roles (Belbin), power positions, basic orientation according to Riemann-Thomann), new team forms (multinational, agile, self-controlling, virtual, cross-generational), Johari window, rules for feedback, basics of transaction analysis, basics about burn-out and increasing resilience

    Examination

    Final exam: Immanent examination character: Readiness for self-reflection, cooperation during the attendance time, working out the distance learning according to the information, written seminar work for the integration and consolidation of the teaching contents, presentations, distance learning exercises are included in the assessment.

    Teaching language

    Deutsch

    1.5 SWS
    2 ECTS
    Negotiating and Deciding | UE

    Negotiating and Deciding | UE

    1.5 SWS   2 ECTS

    Content

    Behavioral Theory

    • Basics
    • Behaviour and motivation
    • Communication and behaviour

    Conduct of negotiations

    • History
    • Processes
    • Psychosocial and psychodynamic influences

    Decision-making processes

    • Basics

    Context of behaviour-motive decision

    Learning results

    • Graduates are able to name the basics of behavior theory and motivation research.

    • Graduates are able to recognize the purpose of the phases in the integrative phase model of successful negotiation.

    • Graduates are able to connect psychosocial/psychodynamic patterns with underlying motives.

    • Graduates are able to analyze body language and spoken words with regard to motivation.

    • Graduates are able to know the basics of decision making and combine them with motivation theory.

    • Graduates interpret decision-making processes in negotiations qualitatively.

    Teaching method

    Impulse lectures, group discussions, case study work, practical exercises, role play.

    Examination

    Final exam: Immanent performance assessment, short reflections, group work, distance learning exercises

    Short reflections, presentations; processing of case studies

     

    Teaching language

    Deutsch-Englisch

    1.5 SWS
    2 ECTS
    Module Strategic Management and Leadership Theories

    Strategic Management and Leadership Theories

    2 SWS   3 ECTS

    Learning results

    • Graduates apply the basic elements of controlling organizations and human behavior within the framework of their decision-making and action options.

    • Graduates apply principles and selected instruments of systemic strategy development.

    • Graduates organize themselves a support system with which they develop strategies.

    • Graduates know selected methods of strategic management and can apply them in practice.

    • Graduates make contributions to the medium-term (strategic) orientation of their organization (unit): alignment of the range of services and service provision, core competencies, make-or-buy decisions, and controlling by means of systemic holistic thinking.

    • Graduates take different diversity aspects into account in strategic decisions.

    • Graduates derive links between the individual incentive and motivation level and the systemic workings of public organizational structures.

    • Graduates understand the embedding of resource and performance management in the context of strategic public management and specifically in the control system of impact-oriented administrative management.

    • Graduates master the allocation of specific instruments of strategic controlling (strategic performance management, strategic resource and performance management) in the management cycle.

    • Graduates decode administrative backgrounds in the sense of a business and economic logic and, in connection therewith, appreciate the need for leadership competence for results-oriented network management.

    • Graduates recognize the forces of the omnipresent digital transformation as challenges and, in the context of different, interlinked megatrends,and develop their system potential.

    2 SWS
    3 ECTS
    Control and Strategy Development - Systems Theory | ILV

    Control and Strategy Development - Systems Theory | ILV

    2 SWS   3 ECTS

    Content

    • Introduction to systems theory based on BA level
    • Trivial/non-trivial control and its instruments
    • Work on the identity of social systems
    • Systemic loops as a management tool
    • Concepts and instruments of systemic strategy development
    • The relationship between intended and emergent strategies

    Learning results

    • Graduates have useful background to understand and influence organizational phenomena.

    • Graduates apply the basic principles of managing organizations and human behavior within the framework of their decision-making and action options.

    • Graduates grasp the identity of social systems and provide impulses for their further development.

    • Graduates identify patterns of emerging strategy development.

    • Graduates apply the principles and selected instruments of systemic strategy development.

    • Graduates organize themselves a support system with which they develop strategies.

    Teaching method

    Lectures, discussion, group work, reflection on your own professional practice, practical exercises

    Examination

    Final exam: Immanent performance assessment (completion of written tasks, reflection reports, presentations)

    Teaching language

    Deutsch

    2 SWS
    3 ECTS
    Module Public Management and Governance

    Public Management and Governance

    3 SWS   6 ECTS

    Learning results

    • Graduates understand concepts of public welfare, practical examples from services of general interest and the functioning of the Austrian welfare state and establish cross-connections that have direct and indirect effects on other fields of public management.

    • Graduates think in a networked and larger context, and distinguish between different management styles.

    • Graduates use international models of good governance as a steering instrument in the public sector.

    • Graduates formulate visions of the future for the administration in accordance with the requirements of good governance, and develop management strategies for their implementation.

    • Graduates classify, analyze and evaluate the effects, role, significance and distributional impacts of the public sector.

    • Graduates evaluate financial policy instruments against the background of current economic policy challenges such as decentralization, digitization and decarbonization (sustainability and digitization), and apply them in specific cases.

    • Graduates analyze and evaluate the roles of the public sector as a fiscal policy actor with its objectives (allocation, distribution and stabilization) in the macroeconomic context.

    3 SWS
    6 ECTS
    Management and Decision Bases: Public Welfare and Public Management | ILV

    Management and Decision Bases: Public Welfare and Public Management | ILV

    1 SWS   2 ECTS

    Content

    • Fields of tension of the common good in political philosophy: extent and limits of community, unitarianism/pluralism, individual and collective, different ethical positions, universalism/relativism
    • Functioning of the Austrian welfare state and services of general interest
    • Overview of different management styles
    • Public value as a public good concept in public management
    • Personal reflection and target group-appropriate presentation of current conditions and challenges in the practice of public management against the background of relevant theories and concepts

    Learning results

    • Graduates distinguish between different concepts of public welfare and can evaluate and classify them.

    • Graduates apply the public value approach to the completion of tasks.

    • Graduates implement the concept of services of general interest.

    • Graduates develop common-interest oriented solutions to facts and problems.

    • Graduates describe different management styles and apply them in the context of public management tasks, think in a networked way and argue their points of view.

    Teaching method

    Lecture with discussion and feedback as well as group work with problems from practice and questions for the development of possible solutions; also via EduCast; interactive process, active cooperation and creative thinking and working

     

    Examination

    Final exam: The assessment of performance is carried out through the development and subsequent presentation of self-chosen problems from the public welfare sector and a final examination in the form of a written paper.

    Teaching language

    Deutsch

    1 SWS
    2 ECTS
    Strategic Decision-Making Concepts and Reform Requirements: Public Governance | VO

    Strategic Decision-Making Concepts and Reform Requirements: Public Governance | VO

    1 SWS   2 ECTS

    Content

    In-depth examination of the concept of "public governance" on the basis of selected specialist literature, including English language literature. [Internationalisation]

    Development of the core elements of public governance.

    Comparison of the models of public management and governance

    Case studies of the application of governance criteria to analyze policies and public administrations

    Use of public governance as a strategic decision-making concept

    EU and OECD governance models. [Internationalisation]

    Establishing a link to Sustainable Development Goal 16 (strong institutions)

    Learning results

    • Graduates apply the criteria of public governance to analyse policies and public administrations.

    • Graduates assess the status quo and the reform requirements of organisational units of public administration.

    • Graduates use the international models of good governance as a steering instrument in the public sector.

    • Graduates formulate visions of the future for the administration in accordance with the requirements of good governance and develop management strategies for their implementation.

    Teaching method

    Examination of technical literature, teaching discussion, processing or evaluation of case studies (group work), presentations with feedback and discussion. Use of distance learning with interactive elements.

    Examination

    Final exam: Cooperation, distance learning exercises, written work

     

    Teaching language

    Deutsch

    1 SWS
    2 ECTS
    Finance: Impact and Use of Instruments | VO

    Finance: Impact and Use of Instruments | VO

    1 SWS   2 ECTS

    Content

    • Objectives, sponsors and instruments of fiscal policy
    • Distinction between financial management, financial science and financial policy
    • Incidence analysis of taxes and transfers
    • Imperfect markets, public goods and services, externalities and the role of fiscal policy.
    • Structure of public sector expenditure and revenue
    • Overview of statistical databases on the public sector

    Learning results

    • Graduates are able to classify the role and significance of public budgets for overall economic development and to analyze and evaluate them.

    • Graduates recognize and evaluate the distributional effects of financial instruments independently.

    • Graduates design and evaluate taxes and transfers in the case of forms of market failure (public goods, external effects, imperfect markets).

    • Graduates describe and evaluate the interaction of financial policy makers with the goods and labour markets and are able to evaluate it.

    Teaching method

    Interactive and discursive lecture, group work, discussion, work assignments with feedback, group exercises, case studies, reading tasks

    Examination

    Final exam: Quiz on the teaching content of the units in each unit, discussion and participation, writing a short analysis of specific public expenditure areas and writing a short discussion paper in groups.

    Teaching language

    Deutsch

    1 SWS
    2 ECTS
    Module Organizational Management

    Organizational Management

    3 SWS   5 ECTS

    Learning results

    • Based on the acquisition of knowledge about typologies, graduates recognize the legal bases and special issues of spin-offs. They recognize the importance of applying a sustainable, holistic, multidimensional modern organizational management, and implement it in a goal-oriented manner.

    • Graduates know the meaning, effect and characteristics of corporate culture on organizations and project these onto their parent organization. They analyze, reflect and understand the interaction of corporate culture, leadership culture and error culture.

    • Graduates correctly assess the importance of public relations in the external image of organizations, use their most important tools accordingly, and learn to formulate core messages in such a way that they achieve the desired effects internally and externally on the basis of a resource-oriented communication plan.

    • Graduates know the basics and the most important elements, instruments and systems of quality management in public administration in general, and by using the CAF - Common Assessment Framework as a European quality management system for public administration in particular.

    • Graduates know the instruments necessary for the management and control of outsourced public institutions, are able to handle them, and recognize the weaknesses and strengths of such institutions. Furthermore, they can provide a basis for decisions on whether and how a spin-off should take place.

    • Graduates correctly assess the importance of public relations work for organizations, use their most important tools accordingly, and can formulate key messages in such a way that they achieve the desired effects internally and externally.

    • Graduates draw up a basic communication plan and analyze the differences in the media and communication landscape. Taking into account the available resources, they establish the context to their own organization accordingly.

    • Graduates outline stakeholder relations, create concepts for integration into the communication structure of the organization, and assess tools of crisis communication in a structured and competent manner in crisis situations.

    3 SWS
    5 ECTS
    Forms of Organization and Law of Public Economy - Basis for Decision-Making | ILV

    Forms of Organization and Law of Public Economy - Basis for Decision-Making | ILV

    1 SWS   2 ECTS

    Content

    • New Public Management: Historical development and criticism
    • Typology of organisational forms
    • Spin-offs of the Federal Government, the Länder and municipalities
    • Semi-autonomous budgetary bodies
    • Public-law forms
    • Special law and private law limited liability companies
    • Other forms
    • PPP models and mortgaging
    • Foundation and opening balance sheet
    • dowry budget, options for action, personnel issues, accounting areas and own income
    • Control by the owner's department
    • Spin-off: success criteria and "price
    • Maastricht criteria
    • Corporate governance

    Learning results

    • Graduates know the instruments necessary for the management and control of outsourced public institutions and apply them.

    • Graduates recognize the weaknesses and strengths of public institutions and provide a basis for decisions on whether and how a spin-off should take place, taking into account problems relevant to practice.

    Teaching method

    Lecture/presentation with activating methods, group work, discussion, work assignments with feedback, group exercises

    Examination

    Final exam: Final examination in writing and immanent performance assessment during the attendance units

    Teaching language

    Deutsch

    1 SWS
    2 ECTS
    Organizational Development and Corporate Culture | SE

    Organizational Development and Corporate Culture | SE

    2 SWS   3 ECTS

    Content

    Characteristics of corporate culture
    Layering model / iceberg model
    Error culture: characteristics, handling, effects
    Connection between corporate culture - error culture - management culture
    Practical examples

    Learning results

    • Graduates recognize the various dimensions and manifestations of corporate culture and break them down into their own operational organization.

    • Graduates critically examine their own corporate culture and examine its effects on their own and organizational activities.

    • Graduates critically and reflectively promote and analyze their company's error culture in order to derive potential for improvement.

    • Graduates know the connection between corporate culture, error culture and leadership behavior and recognize the effects of corporate culture and error culture on leadership behavior.

    • Graduates have an understanding of the necessity and possible approaches for organizational change processes.

    Teaching method

    Theory input, group work, individual work

    Examination

    Final exam: Written individual reflection

    Continuous group work

    MCT (varying)

    Teaching language

    Deutsch

    2 SWS
    3 ECTS
    Module Cooperation and Civil Society - National and International

    Cooperation and Civil Society - National and International

    1 SWS   2 ECTS

    Learning results

    • Graduates understand international and national rules and mechanisms of action in depth and implement them.

    • Graduates analyze how the general Sustainability Goals of the United Nations (SDGs) and the principles of the European Pillar of Social Rights can be derived and applied to various concrete areas of public administration. They recognize the importance of ethical thinking and social competence for strategic and operational action.

    • Graduates evaluate and assess the connections between society and state, between legislation and administration in democracy and the resulting conclusions for everyday administrative activities based on theory.

    • Graduates know about the importance of civil society and participation and its European aspects, and can orientate their administrative actions accordingly.

    • Graduates understand the legal foundations, structures and history of social partnership in Austria and the EU.

    • Graduates understand organizational development and administrative reform in cooperation with social partnership as the basis for the further development of the public sector.

    • Graduates make decisions (in management functions) within the framework of service and staff representation law, and recognize the framework of service and staff representation law.

    1 SWS
    2 ECTS
    Civil Society and Participation - National and International Developments  | ILV

    Civil Society and Participation - National and International Developments  | ILV

    1 SWS   2 ECTS

    Content

    • Theory of the modern state and theory of modern democracy
    • The concept of civil society; the relationship between society and the state
    • John Locke, Thomas Paine, G.W.F. Hegel, Antonio Gramsci
    • The modern state and the formation of a professional state bureaucracy
    • Parliamentarism in England, absolutist monarchies on the European continent and the formation of state bureaucracies
    • The Austrian Federal Constitution of 1920 and its significance for the theory and practice of administration
    • democracy, public administration and citizen participation: Theory, practice and problems, eParticipation
    • Visualization as part of the interaction between citizens and the state
    • The emergence and development of NGOs and their recognition within the United Nations
    • The change in ideas about the tasks of the state in the wake of neo-conservatism and neo-liberalism

    Learning results

    • Graduates are familiar with social conditions and the use of the terms "civil society" and "civil dialog" and can explain them.

    • Graduates evaluate and assess fundamental connections between society and state on the basis of theory and relate them to public management.

    • Graduates understand the democratic-theoretical involvement of citizens and their organizations in administrative actions, and can explain this.

    • Graduates recognize the tension between individual interests and social problems and are able to interact professionally in this field.

    Teaching method

    (Online) lecture and (e-)discussions; individual and group work, reflection

    Examination

    Continuous assessment: Immanent performance review, reflection and written examination

    Teaching language

    Deutsch-Englisch

    1 SWS
    2 ECTS
    Module Selected Management Tasks

    Selected Management Tasks

    1 SWS   2 ECTS

    Learning results

    • Graduates analyze and understand complex problems in dealing with risks at individual, organizational and governmental levels.

    • Graduates are able to select, propose and apply suitable concepts, models and measures for dealing with risks at individual, organizational and state levels in an advisory or active capacity.

    • Graduates apply the core elements of organizational management and their interrelationships - especially with quality and change management.

    • Graduates recognize the essential contribution quality management makes to sustainable, holistic, multidimensional and modern organizational management and development.

    • Graduates know the basics and the essential elements, instruments and systems of quality management in public administration.

    • Graduates master the basic principles of the CAF - Common Assessment Framework as a European quality management system for public administration.

    • Graduates competently take on the role of project principals from a management perspective.

    • Graduates operationalize and implement business and functional strategies in portfolios of measures and establish governance structures for projects, programs and portfolios in the public sector.

    1 SWS
    2 ECTS
    Risk Management | SE

    Risk Management | SE

    1 SWS   2 ECTS

    Content

    The "risk society" - dealing with risks in a historical, social and governmental context

    Basics of risk management in organization, society and state - Overview of terms, definitions, standards, regulations, laws

    Principles of risk management - 4-phase model (identification, assessment, control, monitoring)

    Risk management methods - qualitative and quantitative methods for identifying and assessing risks

    Implementation of a risk management system in theory and practice - drivers and barriers at individual and organizational level

    Risk management between individual decision and social participation - possibilities and problems in decision and participation processes

    Risk communication - questions of risk perception and communication

    Risk ethics - risk and safety as an ethical and moral problem

    Learning results

    • Graduates understand the basics of risk management in organizations.

    • Graduates analyze theory and practice of risk management in organizations.

    • Graduates are familiar with the regulations, models, standards and laws that are essential for managing risks in organizations.

    • Graduates recognize and name problems and possibilities in dealing with risks at individual, organizational and state level.

    • Graduates select various procedures for decision-making and participation of affected persons in connection with risks according to suitability.

    • Graduates discuss ethical questions in connection with the transfer of risks.

    Teaching method

    Lectures, discussion, group tasks, self-study (e.g. reading, research)

    Examination

    Final exam: Written examination

    Teaching language

    Deutsch

    1 SWS
    2 ECTS
    Module Applied Research in Public Management

    Applied Research in Public Management

    1 SWS   2 ECTS

    Learning results

    • Graduates conduct research in scientific digital databases and apply methods of qualitative and quantitative social research in their own research.

    • Graduates formulate research-relevant questions from the profession-specific area.

    • Graduates create empirical research designs, collect and analyze qualitative and quantitative data and critically question them.

    • Graduates interpret, assess and evaluate the results of research and evaluation studies and apply the analytical methods appropriate for fact-based decision-making.

    • Graduates apply scientific and analytical skills for the accompanying reflection of professional practice.

    1 SWS
    2 ECTS
    Applied Research in Public Management 1 | ILV

    Applied Research in Public Management 1 | ILV

    1 SWS   2 ECTS

    Content

    • Characteristics of scientific thinking; scientific theory and empirical research; fundamentals of the qualitative and quantitative research paradigm; connection between theoretical perspective, problem, research question, methods and 'data'
    • Literature research, characteristics of scientific texts, working with scientific literature, writing excerpts, how and why to cite?
    • Concretization of the quantitative research paradigm: creation of quantitative questionnaires using an evaluation-oriented approach; repetition of the basics of statistics

    Learning results

    • Graduates explain differences between everyday knowledge and scientific knowledge as well as the basics of the qualitative and quantitative research paradigm and apply it to practical examples.

    • Graduates know the interrelationships between theoretical perspective, problem definition, research question, methods and data and apply this knowledge in their own research process.

    • Graduates research scientific publications in digital databases on a specific topic and prepare a written report on it.

    • Graduates apply methods of quantitative social science by creating evaluation-oriented questionnaires including a statistical evaluation concept.

    Teaching method

    The combination of different teaching methods - lecture and distance learning, self-study, multiple-choice test, practical exercises based on individual and group work, discussion and feedback from peers and teachers - allows for a diverse transfer of knowledge and skills on the one hand and takes into account different learning types among students on the other. By means of practical applications, students are challenged in this exercise to acquire new competences and to reflect on them in connection with the contents of other courses. The selected working materials and research examples provide a reference to the central topics of the course as well as current focal points such as SDGs and digitisation.

    Examination

    Continuous assessment: The acquisition of the above-mentioned competences is checked within the framework of the immanent performance assessment on the basis of the following partial performances:

    (1) Written reading assignments

    (2) Multiple choice tests on the topics of literature research and citation guidelines

    (3) Creation of a short quantitative questionnaire with an evaluation concept

     

    Teaching language

    Deutsch-Englisch

    1 SWS
    2 ECTS
    Innovation and governance in policy areas elective subjects (6 ECTS of your choice)
    Module Innovation and Governance in Policy Areas: Education, Science and Culture

    Innovation and Governance in Policy Areas: Education, Science and Culture

    2 SWS   3 ECTS

    Learning results

    • Graduates have profound theoretical knowledge of the specific realities in the policy fields of education, science and culture as well as an overview of the actors and the legal foundations of the policy fields.

    • Graduates describe and evaluate the various governance and organizational challenges that apply to these policy areas.

    • Graduates recognize public management as a cross-cutting task in various departments/policy fields and understand the cross-cutting demands of the individual policy fields (horizontal policy integration).

    • Graduates analyze structures of public administration and structural changes in administrative action.

    • Graduates introduce innovative approaches to administrative action and support such approaches.

    2 SWS
    3 ECTS
    Education, Science and Culture | SE

    Education, Science and Culture | SE

    2 SWS   3 ECTS

    Content

    Actors in the field of education, science and cultural policy

    Issue-specific norms and institutional regimes, especially with regard to areas of tension in governance, including between:

    Performance orientation, inclusion claims and social justice

    Individualization and standardisation of educational processes and outcomes

    Federal, national, European and global structures

    Historical developments and current trends with special consideration of internationalisation tendencies and the increasing diversification of the Austrian society

    Financial issues

    Thematic theoretical approaches in relation to basic concepts such as culturalisation, knowledge, education and science research

    Thematic field-related specifics of innovation processes, especially with regard to internationalisation and transnational knowledge transfer

    Policy area analyses

    Methodological issues in the social sciences

    The importance of comparing and the historical development of social institutions and processes

    On the social functions of education, science and culture

    Policy field SCHOOL [The example of the Federal Ministry of Education since 1945]

    Review: The Glöckel reforms at the beginning of the First Republic

    School policy from 1945 until the school laws of 1962

    School policy in the 1970s

    School policy in the 21st century

    Policy area ADULT EDUCATION

    Policy field SCIENCE [Using the example of the Federal Ministry of Science and Research]

    The creation of the new ministry and the new science and research policy in the 1970s

    The UOG 1975 and the structures of the new democratic codetermination at Austrian universities

    The UG 2002 and the consequences

    The assignments of the science and research sector to the various ministries

    Policy field CULTURE and Austrian specificities in this field

    Learning results

    • Graduates describe and evaluate the importance of policy field analyses and the conditions under which this administrative science research field was created.

    • Graduates describe and evaluate the social functions of the institutions of education and science as well as the various cultural institutions.

    • Graduates describe and evaluate the necessity and methods of historical comparison in the study of structural change in institutions of education, science and culture, and are able to assess structures and structural change in ministries.

    • Graduates analyze the steering and political shaping of education, science and culture using selected examples.

    • Graduates assess the interests of those involved in the institutions of education, science and culture.

    • Graduates reflect on the conscious and planned political shaping of the fields of education, science and culture.

    Teaching method

    Lecture, discussion, reading of selected texts and additional research, work in small groups

    Examination

    Continuous assessment: Project-oriented work in small groups for the comparative analysis of selected processes in the policy fields of education, science and culture

    Teaching language

    Deutsch

    2 SWS
    3 ECTS
    Module Innovation and Governance in Policy Areas: Health and Social Affairs

    Innovation and Governance in Policy Areas: Health and Social Affairs

    2 SWS   3 ECTS

    Learning results

    • Graduates have a profound theoretical knowledge of the specific realities and an overview of the actors and legal bases in the policy fields of health and social affairs, and are familiar with their various governance and organizational challenges.

    • Graduates recognize public management as a cross-cutting task in various fields/policy areas, and have an overview of social and health care systems compared across Europe.

    • Graduates understand the cross-sectional demands of the individual policy fields (horizontal policy integration).

    • Graduates apply the sustainability goals 2030 in the context of the policy fields and in their working environment, and evaluate and accompany current developments of digitization in the policy fields.

    2 SWS
    3 ECTS
    Health and Social Policy Field | SE

    Health and Social Policy Field | SE

    2 SWS   3 ECTS

    Content

    • Stakeholders from the Federal Ministry of Labor, Social Affairs, Health, Care and Consumer Protection, the social partnership, social insurance, health and care facilities
    • Subject area-specific norms and institutional regimes, such as labor law, social insurance law, social partnership, civil society,
    • Atypical forms of employment
    • Future challenges in the care sector in organizational, personnel, demographic and economic terms
    • Historical developments and current trends:
      • Impact of digitalization on forms of work and labour law - keyword "Work 4.0"
      • Development of the healthcare system between public care and private service provision, with regard to new forms of organization, e.g. primary care units
      • Financing
      • Strategic handling of social diversity (LGBTIQ)
    • Theoretical approaches related to specific topics - labor market theories, pension and healthcare models, social security models, demographics, migration research

    Learning results

    • Graduates will be able to find all the actors of the Federal Ministry of Labor, Social Affairs, Health, Care and Consumer Protection, the interest groups of the social partnership, the health and care facilities in their organizational charts and use them for various issues in their own field of work.

    • Graduates analyse an overview of topic-specific norms and institutional regimes, such as labor law, social security law, social partnership and civil society, and apply them in their working environment where appropriate.

    • Graduates analyze all types of atypical forms of employment and evaluate future challenges in the care sector in terms of organization, personnel, demographics and economics.

    • Graduates analyze historical developments and current trends such as the impact of digitization on forms of work and labour law - keyword "Work 4.0", development of the health care system between public care and private service provision, with regard to new forms of organization (e.g. primary care units), financing and strategic handling of social diversity (LGBTIQ).

    • Graduates analyze and evaluate theoretical approaches related to policy and topics - labour market theories, pension and health models, social security models, demography, and migration research.

    Teaching method

    Lecture, group work, discussion, feedback, lecture with activating methods, work assignments with feedback, group exercises, peer feedback, case solutions, practical exercises, problem-based learning, online courses, excursion, circular questioning.

    Examination

    Continuous assessment: Immanent performance assessment (presentation, written work, case work, oral examination, reflection report, group work, cooperation, project work.

    Teaching language

    Deutsch

    2 SWS
    3 ECTS
    Module Innovation and Governance in Policy Areas: Security and Justice

    Innovation and Governance in Policy Areas: Security and Justice

    2 SWS   3 ECTS

    Learning results

    • Graduates have a profound theoretical knowledge of the specific realities of security and justice policy, and have an overview of the actors and legal foundations in these policy areas.

    • Graduates compare innovation concepts in the policy fields of security and justice in terms of opportunity and risk, assess problems and approaches to solutions, and develop their own proposals for solving current or fictitious problems, either individually or in a team.

    • Graduates know the various governance and organizational challenges that apply to these policy areas.

    • Graduates recognize public management as a cross-cutting task in various departments/policy fields and understand the cross-cutting demands of the individual policy fields (horizontal policy integration).

    • Graduates recognize and explain interdisciplinary aspects and principles of systems, understand complex interrelationships, assess skills and factors of resilience, and apply the Agenda 2030 for Sustainable Development in the context of the policy fields of security and justice.

    2 SWS
    3 ECTS
    Security and Justice | SE

    Security and Justice | SE

    2 SWS   3 ECTS

    Content

    • Actors security authorities, judicial authorities, interest groups, associations, NGOs, universities, importance of the media,
    • Standards and institutional regimes specific to the subject area, including Security Police Act, Penal Code, Criminal Procedure Code, secondary criminal law
    • Historical developments and current trends in the EU context
      • Fundamental rights
      • Data protection
      • Protection of the constitution and fight against terrorism
      • Foreigners and asylum law
      • Corruption and abuse of authority
      • digital state e-government
    • Hard and soft safety criteria
    • Thematic theoretical approaches
      • Theories of Justice
      • Security Research
      • Sociology of crime
    • Thematic specifics of innovation processes in the field of security and justice

    Learning results

    • Graduates describe and evaluate relevant actors in the security and justice sector and the responsible federal ministries as well as in the police, public prosecutors' offices and courts and discrete actors such as intelligence services or media representatives according to presence and influence.

    • Graduates have an overview of the actors and the legal basis of the policy fields.

    • Graduates describe and evaluate the various governance and organisational challenges that apply in these policy areas and have an overview of the topic-specific norms.

    • Graduates explain historical developments and current trends in the context of the EU and evaluate hard and soft criteria of security.

    • Graduates describe and evaluate the cross-cutting demands of the individual policy fields (horizontal policy integration) and are able to apply thematic approaches from justice theories, security research and criminal sociology in a contextual way and to evaluate and help shape current innovation processes in the field of security and justice.

    Teaching method

    Lecture, group work, discussion, work assignments with feedback, case solutions, practical exercises

    Examination

    Continuous assessment: Immanent performance assessment (presentation, written work, case work)

     

    Teaching language

    Deutsch

    2 SWS
    3 ECTS
    Module Innovation and Governance in Policy Areas: Transport, Energy and Environment

    Innovation and Governance in Policy Areas: Transport, Energy and Environment

    2 SWS   3 ECTS

    Learning results

    • Graduates have a profound theoretical knowledge of the specific realities of the policy fields of transport, energy and environment, as well as an overview of the actors and the legal basis of the policy fields.

    • Graduates know the various governance and organizational challenges that apply to these policy areas.

    • Graduates recognize public management as a cross-cutting task in various departments/policy fields and understand the cross-sectional demands of the individual policy fields (horizontal policy integration).

    • Graduates develop innovative and solution-oriented concepts for the implementation and management of the respective policy field-specific instruments in the strategic area.

    • Graduates also include the European and international level in their considerations and decisions and identify potential solutions.

    2 SWS
    3 ECTS
    Transport, Energy and Environment | SE

    Transport, Energy and Environment | SE

    2 SWS   3 ECTS

    Content

    • Basic terms and definitions
    • Actors and institutional regimes in the transport-energy-environment nexus
    • Fundamentals, historical developments and current trends in transport, energy and environmental policy
    • Policy areas in the European and international context, relation to the UN SDG and current developments
    • Innovation approaches in policy areas, eco-innovation as a new driver of change
    • Relationships between economic growth, mobility, energy consumption and sustainability
    • approaches from environmental economics, absolute and relative decoupling, weak and strong sustainability
    • Public management for a sustainable future

    Learning results

    • Graduates describe the development of policy fields, focal points and legal foundations and present them in a meaningful way.

    • Graduates name the actors in the various policy fields (transport, energy, environment) and assign them to the appropriate policy areas.

    • Graduates describe the roles and responsibilities of the actors in the policy fields of transport, energy and environment by means of practical examples from the administration of one or more policy fields.

    • Graduates clearly classify the national, European and international dimensions of all policy fields.

    • Graduates explain the interdependencies between the policy fields in group discussions and feedback.

    • Graduates prepare and assess the challenges of the respective policy fields, their global interconnectedness and possible decision-making in these policy areas in a structured way.

    • Graduates describe and evaluate public management as a cross-sectional task and innovation as a driver in all policy fields.

    Teaching method

    Lecture, group work with discussion, work assignments with feedback

    Examination

    Continuous assessment: Immanent performance assessment (collaboration, quiz, homework)

    Teaching language

    Deutsch

    2 SWS
    3 ECTS

    Module Strategic Management and Leadership Theories

    Strategic Management and Leadership Theories

    3 SWS   5 ECTS

    Learning results

    • Graduates apply the basic elements of controlling organizations and human behavior within the framework of their decision-making and action options.

    • Graduates apply principles and selected instruments of systemic strategy development.

    • Graduates organize themselves a support system with which they develop strategies.

    • Graduates know selected methods of strategic management and can apply them in practice.

    • Graduates make contributions to the medium-term (strategic) orientation of their organization (unit): alignment of the range of services and service provision, core competencies, make-or-buy decisions, and controlling by means of systemic holistic thinking.

    • Graduates take different diversity aspects into account in strategic decisions.

    • Graduates derive links between the individual incentive and motivation level and the systemic workings of public organizational structures.

    • Graduates understand the embedding of resource and performance management in the context of strategic public management and specifically in the control system of impact-oriented administrative management.

    • Graduates master the allocation of specific instruments of strategic controlling (strategic performance management, strategic resource and performance management) in the management cycle.

    • Graduates decode administrative backgrounds in the sense of a business and economic logic and, in connection therewith, appreciate the need for leadership competence for results-oriented network management.

    • Graduates recognize the forces of the omnipresent digital transformation as challenges and, in the context of different, interlinked megatrends,and develop their system potential.

    3 SWS
    5 ECTS
    Normative and Strategic Management | ILV

    Normative and Strategic Management | ILV

    2 SWS   3 ECTS

    Content

    • Selected management approaches in relation to normative and strategic management
    • Introduction and consolidation of strategic management
    • Connection between strategic and operational management (leadership vs. management)
    • Strategy Processes
    • Modern methods of strategic analysis
      • Explorative and Normative Strategic Foresight Models
      • Diversity models
      • Megatrends and digitization
    • Value creation models
    • Stakeholder analysis
    • Practice-oriented strategy implementation with operational excellence approaches

    Learning results

    • Graduates know selected methods of strategic management and can apply them in practice.

    • Graduates contribute to the medium-term (strategic) orientation of their organization (unit), such as alignment of the range of services and service provision, core competencies, make-or-buy decisions, controlling by means of systemic holistic thinking.

    • In the context of their area of responsibility, graduates represent the interests and positions of strategic management in coordination with operational management tasks in the relevant management committees.

    • Graduates consider different diversity aspects in strategic decisions.

    • Graduates analyze organizational cultures and contribute to their development or change.

    • Graduates know the importance of the possibilities of digitization as a source of ideas.

    • Graduates are familiar with the various reforms and change approaches in the public sector and contribute to their implementation, such as innovation management and design.

    • Graduates formulate strategic principles of personnel management.

    Teaching method

    (1) Lecture with moderated discussions and practical examples

    (2) Group work (practice-oriented case studies, discussions, presentations) in 2 semi-groups

    (3) Supervised term papers on practice-oriented issues

    (4) Evaluation and feedback on the written and oral cooperation review

    Examination

    Final exam: Immanent performance determination:

    (1) Student contributions

    (2) Oral participation, group work, case studies, discussions, presentations

    (3) Written verification of cooperation

    (4) Homework, study of literature

     

    Teaching language

    Deutsch

    2 SWS
    3 ECTS
    Resource and Performance Management | UE

    Resource and Performance Management | UE

    1 SWS   2 ECTS

    Content


    Following an introduction to the topic, the course is divided into eight chapters and is structured as follows:

    Introduction
    "Fundamentals of Institutional Theory" (Chapter 1)
    "New State Models" (Chapter 2)
    "Organizational Change" (Chapter 3)
    "Steering Models" (Chapter 4)
    "Instruments and Methods" (Chapter 5)
    Administrative Reform Kahoot 2020-2021
    "Administrative Reform in Austria" (Chapter 6)
    Semester Project 2020/2021 "Social Network Analysis" (Chapter 7)
    "Guiding Ideas and Design Principles on the Austrian Development Path" (Chapter 8)

     

    Learning results

    • Graduates understand the importance of a broadly defined performance and functional field of public management, both in terms of content and methodology, which is dedicated to the general objective of systemic performance improvement of public organizational structures.

    • Graduates question and locate public organisational patterns, structures and cultures, recognise their systemic as well as individual motivations for control and further develop related mechanisms.

    • Graduates understand the control of an organizational structure, the binding of human, material and temporal resources, management of different performance levels in the organizational structure, flexibility of structures for new task combinations.

    • Graduates understand the output of an organisational structure and can apply accompanying monitoring and evaluate the results in the micro- and macro-economic area

    • Graduates recognize the importance of the main internal and external factors influencing the binding of human, material and time resources, with a special focus on the dynamic potential of digital change and its triggering of enormous change processes in public administration structures. In this context, they develop inputs for the management of different service levels in the organisational structure of public administration structures.

    Teaching method

    Lecture, individual work, group work, discussion and project presentation; networked thinking, active participation and the possibility of independent research (including new methods)


    On the part of the course administration, in addition to classical lectures, discussion rounds are moderated at regular intervals, both in the context of classroom teaching and online. This requires preparatory independent work on topics (in combination with practical problems).

    At the beginning of each course, a joint semester project is defined (knowledge bazaar, social network analysis, etc.). In the course of this, the students are trained in networked thinking. The fractional distillation of the contents is essential for understanding the subject matter. For the central topic areas, instead of the well-known "sieves of reduction", specially developed "networks of reduction" (core topic networking, structural knowledge framework) are applied, which determine the amount of content or the filling of information.

    Based on a component-oriented design planning, the course follows the didactic logic in two dimensions: First, classical thematic structuring. Second, structured-methodical approach to the acquisition of the teaching material within the framework of a three-way strategy: a) the core topics are presented and enriched with applied examples; b) the students are continuously given tips on which methods can be used to work on topics as well as access to grey literature; c) the students are constantly encouraged to actively participate in class by means of requests to speak or prepared contributions.

    In addition, ways are outlined which allow further independent work on the topic.

    The course will be digitally enriched with different technical applications (Limesurvey, Kahoot, Mentimeter, Moodle, etc.) depending on the division between classroom and online teaching units. Depending on the current topic, guest speakers will be invited.

    Examination

    Continuous assessment: Written test

    Performance in the attendance and preparation phases

    Semester project; social network analysis

    Teaching language

    Deutsch

    1 SWS
    2 ECTS
    Module Organizational Management

    Organizational Management

    1.5 SWS   2 ECTS

    Learning results

    • Based on the acquisition of knowledge about typologies, graduates recognize the legal bases and special issues of spin-offs. They recognize the importance of applying a sustainable, holistic, multidimensional modern organizational management, and implement it in a goal-oriented manner.

    • Graduates know the meaning, effect and characteristics of corporate culture on organizations and project these onto their parent organization. They analyze, reflect and understand the interaction of corporate culture, leadership culture and error culture.

    • Graduates correctly assess the importance of public relations in the external image of organizations, use their most important tools accordingly, and learn to formulate core messages in such a way that they achieve the desired effects internally and externally on the basis of a resource-oriented communication plan.

    • Graduates know the basics and the most important elements, instruments and systems of quality management in public administration in general, and by using the CAF - Common Assessment Framework as a European quality management system for public administration in particular.

    • Graduates know the instruments necessary for the management and control of outsourced public institutions, are able to handle them, and recognize the weaknesses and strengths of such institutions. Furthermore, they can provide a basis for decisions on whether and how a spin-off should take place.

    • Graduates correctly assess the importance of public relations work for organizations, use their most important tools accordingly, and can formulate key messages in such a way that they achieve the desired effects internally and externally.

    • Graduates draw up a basic communication plan and analyze the differences in the media and communication landscape. Taking into account the available resources, they establish the context to their own organization accordingly.

    • Graduates outline stakeholder relations, create concepts for integration into the communication structure of the organization, and assess tools of crisis communication in a structured and competent manner in crisis situations.

    1.5 SWS
    2 ECTS
    Public Image and Public Relations, Communication Strategies, Crisis Communication | SE

    Public Image and Public Relations, Communication Strategies, Crisis Communication | SE

    1.5 SWS   2 ECTS

    Content

    • Basics of public relations; goals, methods and tools of public relations and press work, formulation of core messages
    • Corporate and organisational communication; self-conception of organisations
    • Mission statement of the organization and corporate identity
    • Areas of conflict PR / journalism / administration / politics - possibilities and limits
    • Main features of integrated communication
    • Target group and stakeholder analysis
    • The power of images and graphics
    • Communication strategies
    • Working environment and PR industry in Austria, in-house vs. commissioned service
    • Special features of the public sector (e.g. proprietary media, legal framework, demarcation issues to lobbying, transparency, reporting obligations, protocol)
    • Regional and federalist media structures
    • Social Media; online dialogues - developments, trends and repercussions on society
    • Crisis communication; preparation for and behaviour in crisis situations,
    • Interview preparation and interview training with detailed analysis
    • Analysis tools for PR evaluation
    • Communicative risk management and evaluation
    • Reflection on the digitisation of media landscapes

    Learning results

    • Graduates understand the basics of public relations work, assess it professionally, correctly assess the various communication landscapes and media situations and position their own content accordingly.

    • Graduates know the most important legal framework conditions of public relations, design PR within the given possibilities and understand the different forms and possibilities of social media communication and independently write suitable texts for it.

    • Graduates generate a simple communication planning on their own, understand the different instruments for dealing with internal and external stakeholders and can involve external service providers in communication planning.

    • Graduates design press and information texts, know the requirements and needs of journalists, act accordingly and are familiar with various tools of crisis communication and communicate in a structured and targeted manner during a crisis.

    • Graduates know different tools for interview preparation, summarize contents/topics to core messages and reflect these in the interview. They reflect meaningfully on their own role with regard to public relations.

    Teaching method

    Inputs, individual and group work

    Examination

    Final exam: -Assignment with personal reflection on the course

    -Active participation during the attendance blocks

     

    Teaching language

    Deutsch

    1.5 SWS
    2 ECTS
    Module Cooperation and Civil Society - National and International

    Cooperation and Civil Society - National and International

    2 SWS   4 ECTS

    Learning results

    • Graduates understand international and national rules and mechanisms of action in depth and implement them.

    • Graduates analyze how the general Sustainability Goals of the United Nations (SDGs) and the principles of the European Pillar of Social Rights can be derived and applied to various concrete areas of public administration. They recognize the importance of ethical thinking and social competence for strategic and operational action.

    • Graduates evaluate and assess the connections between society and state, between legislation and administration in democracy and the resulting conclusions for everyday administrative activities based on theory.

    • Graduates know about the importance of civil society and participation and its European aspects, and can orientate their administrative actions accordingly.

    • Graduates understand the legal foundations, structures and history of social partnership in Austria and the EU.

    • Graduates understand organizational development and administrative reform in cooperation with social partnership as the basis for the further development of the public sector.

    • Graduates make decisions (in management functions) within the framework of service and staff representation law, and recognize the framework of service and staff representation law.

    2 SWS
    4 ECTS
    Social Partnership, Organizational Change, Service and Staff Representation Law | ILV

    Social Partnership, Organizational Change, Service and Staff Representation Law | ILV

    1 SWS   2 ECTS

    Content

    • Legal bases, structures, history of social partnership in Austria, in the EU and in selected areas
    • Social partnership as a model for solving problems facing society as a whole (sustainable consolidation of different interests)
    • Social partnership concrete in selected situations
    • Interfaces between politics and the public sector
    • Interactions between European and Austrian development in the public sector
    • Administrative reform and social partnership (economic foundations for the further development of the public sector)
    • Service Law
    • Right of Staff Representation

    Learning results

    • Graduates understand the history of social partnership in Austria and the EU and are able to act within the legal framework of social partnership.

    • Graduates understand social partnership as a solution model for problems facing society as a whole (sustainable merging of different interests).

    • Graduates understand the interfaces between politics and the public sector and the interactions between European and Austrian development in the public sector.

    • Graduates recognize the interaction between administrative reform and social partnership.

    • Graduates make decisions in management functions within the framework of service and salary law.

    Teaching method

    Lecture, group work, case handling

    Examination

    Continuous assessment: Immanent performance assessment, case handling, reflection, presentations

    Teaching language

    Deutsch

    1 SWS
    2 ECTS
    International Cooperation | SE

    International Cooperation | SE

    1 SWS   2 ECTS

    Content

    - State and non-state actors in international cooperation

    - Central forms of world order

    - The importance and role of international organizations

    - Influence and control of international policy fields by international NGOs, multinational corporations and interest groups

    - Globalisation and Global Governance

    - Digitization, new media, social networks in the context of international cooperation

    - The Sustainable Development Goals (SDGs) of the United Nations

    - The European Pillar of Social Rights

    The aim is to create an interactive process that enables active participation and creative thinking.

    Learning results

    • Graduates recognize the importance of state and non-state actors and evaluate them.

    • Graduates understand the advantages and disadvantages of globalisation and its effects on other fields of public management.

    • Graduates understand and explain the development of global governance and the impact of digitalisation and new media on global issues and their solutions.

    • Graduates are familiar with the 17 sustainability goals of the United Nations and the 20 principles of the European Pillar of Social Rights and their application at national, regional and professional level.

    • Graduates analyze international crises, conflicts and their causes and develop possible solutions and leadership qualities.

    • Graduates argue and discuss their own opinions on specific international issues.

    • Graduates work out goals and topics of international development cooperation and derive the importance of ethical and solidarity-based action for concrete areas of life.

    • Graduates bring international and national developments into contact with other specific areas of public management, link them and think in a networked way.

    Teaching method

    The didactic concept is divided into lecture with discussion and feedback as well as group work with practical case studies and questions to develop possible solutions.

    Furthermore, an interactive process is aimed at, which enables active cooperation and creative thinking to develop possible solutions.

    Examination

    Final exam: The assessment in the International Cooperation module is based on the development and subsequent presentation of case studies and a final exam in the form of a written paper.

    Teaching language

    Englisch

    1 SWS
    2 ECTS
    Module Selected Management Tasks

    Selected Management Tasks

    3.5 SWS   5 ECTS

    Learning results

    • Graduates analyze and understand complex problems in dealing with risks at individual, organizational and governmental levels.

    • Graduates are able to select, propose and apply suitable concepts, models and measures for dealing with risks at individual, organizational and state levels in an advisory or active capacity.

    • Graduates apply the core elements of organizational management and their interrelationships - especially with quality and change management.

    • Graduates recognize the essential contribution quality management makes to sustainable, holistic, multidimensional and modern organizational management and development.

    • Graduates know the basics and the essential elements, instruments and systems of quality management in public administration.

    • Graduates master the basic principles of the CAF - Common Assessment Framework as a European quality management system for public administration.

    • Graduates competently take on the role of project principals from a management perspective.

    • Graduates operationalize and implement business and functional strategies in portfolios of measures and establish governance structures for projects, programs and portfolios in the public sector.

    3.5 SWS
    5 ECTS
    Strategy Implementation with Projects | SE

    Strategy Implementation with Projects | SE

    1.5 SWS   2 ECTS

    Content

    - Strategy operationalization

    - Temporary organizational structures

    - Roles and processes in project governance

    - National and international regulations on the governance of projects, programmes and portfolios

    - Strategic and operational project portfolio management

    - Discontinuity Management

    - Benefit Management

    Learning results

    • Graduates initiate projects and steer in the role of client, take them off and, if necessary, lead through crisis situations, manage project portfolios and secure the project benefits for the organization in the long term.

    • Graduates have basic knowledge of program management, are able to evaluate and prioritize proposed measures according to strategic criteria and to select task-adequate organizational forms.

    • Graduates align project portfolios with the strategy and coordinate them.

    • Graduates effectively design group processes for portfolio management.

    • Graduates evaluate the project and program orientation of an organization and develop it further.

    • Graduates understand project, program and portfolio management as a systematic method for strategy implementation and understand their connection to other management systems.

    • Graduates establish governance structures for projects, programmes and portfolios.

    Teaching method

    Flipped classroom, i.e. before each attendance block, independent acquisition of theoretical knowledge by means of literature and/or video sequences with a concluding online quiz; in the attendance blocks, application of the content in case studies, role plays and reflection rounds; between the blocks, transfer into the professional practice of the students and reflection on moodle.

    • Independent refreshing/supplementation of previous knowledge;
    • Preparatory reading of selected literature;
    • Presentation of concepts and methods in the course;
    • Illustration by means of practical examples;
    • Group exercises;
    • Application of selected methods in a simulation game;
    • Possibility of questions and discussions about moodle.

    Forum Questions to refresh the previous knowledge and preparatory literature

    Online quiz (5 short questions without time limit)

    Distance learning exercises

    Preparatory reading
    Online quizzes for self-checking
    Preparation for the simulation game
    Documentation and reflection of the simulation game as homework

      Prerequisites

      Good knowledge of individual project management

      Knowledge in strategic management and strategic controlling

      Examination

      Continuous assessment: Online quizzes, case studies, participation in group exercises and discussions (present and on Moodle)

       

      Teaching language

      Deutsch

      1.5 SWS
      2 ECTS
      Quality Management and Control of Organizations | SE

      Quality Management and Control of Organizations | SE

      2 SWS   3 ECTS

      Content

      "Managing the Organization & Managing Change"

      - Core elements of organisational control

      - Organizations in change - shaping "change" with organizational development and change management

      - Successful steering and management of quality in public administration (based on practical examples)

      "Managing quality."

      - Quality & Quality Management in Public Administration

      • Continuous improvement of public administration under aspects of sustainability (SDGs), digitisation and ethical public welfare

      - Overview of quality management models in public administration (ISO, EFQM, CAF)

      - Quality management as an integral part of organizational control (in cooperation with e.g. complaint management, knowledge management, process management, risk management)

      "CAF - The Quality Management System for Public Administration":

      - Common Assessment Framework (CAF)

      • Experience CAF in practice (simulation of a CAF consensus and action plan workshop)

       

      Learning results

      • Graduates know the core elements of organizational management and their interrelationships, especially with quality and change management, and have a deeper basic understanding of quality and quality management.

      • Graduates know the most essential elements of quality management in public administration.

      • Graduates understand the CAF - Common Assessment Framework - as a quality management system for public administration in its basic principles and can also apply it independently.

      • Graduates recognize and understand quality management as a sustainable, holistic and multidimensional form of organizational development and management.

      • Graduates support the optimisation efforts in the working environment and help shape them.

      Teaching method

      Lecture with activating methods, discussion, group work, practical exercises, distance learning forms

      Examination

      Final exam: Immanent assessment of performance: written examination, written paper, presentation

      Teaching language

      Deutsch

      2 SWS
      3 ECTS
      Module Applied Research in Public Management

      Applied Research in Public Management

      1 SWS   2 ECTS

      Learning results

      • Graduates conduct research in scientific digital databases and apply methods of qualitative and quantitative social research in their own research.

      • Graduates formulate research-relevant questions from the profession-specific area.

      • Graduates create empirical research designs, collect and analyze qualitative and quantitative data and critically question them.

      • Graduates interpret, assess and evaluate the results of research and evaluation studies and apply the analytical methods appropriate for fact-based decision-making.

      • Graduates apply scientific and analytical skills for the accompanying reflection of professional practice.

      1 SWS
      2 ECTS
      Applied Research in Public Management 2 | ILV

      Applied Research in Public Management 2 | ILV

      1 SWS   2 ECTS

      Content

      - Qualitative data collection, preparation and evaluation: perspective, method overview, theory connection

      - Interpretative-constructivist paradigm - specific theoretical approaches in qualitative research

      - Focus on expert interviews: Exercise/role play, reflection in plenary

      - Deepening the two research strategies (positivism and interpretivism; quantitative and qualitative): differences in epistemology, research planning and process, methods and epistemological goals, quality criteria

      - Investigation designs - Assessment of designs

      - Development of a research guiding question

      - "Fit" of research question, theoretical perspective, research design and methods

      - Research Planning and Research Process, Exposé.

      Learning results

      • Graduates explain different research paradigms and evaluate them critically.

      • Graduates develop coherent research designs, including research questions and reasoned choices of theories and methods.

      • Graduates apply their in-depth knowledge of qualitative data collection and evaluation methods to concrete cases.

      • Graduates can realistically plan their own research project.

      • Graduates assess research designs on the basis of defined quality criteria as well as the relevance of the scientific knowledge objectives for their own professional practice.

      Teaching method

      The combination of different teaching methods - lecture and distance learning, self-study, practical exercises based on individual and group work, role-play, discussion, written reflection and feedback from peers and teachers - allows for a diverse transfer of knowledge and skills on the one hand and takes into account different learning types among students on the other. By means of practical applications, students are challenged in this exercise to acquire new competences and to reflect on them in connection with the contents of other courses. The selected working materials and research examples provide a reference to the central topics of the course as well as current focal points such as SDGs and digitization.

      Examination

      Continuous assessment: The acquisition of the above-mentioned competences is checked within the framework of the immanent performance assessment on the basis of the following partial performances:

      (1) Group work: qualitative evaluation of interview transcripts

      (2) Empirical studies (qualitative and quantitative) will be made available, which will be analysed and compared in several steps

       

      Teaching language

      Deutsch

      1 SWS
      2 ECTS
      Module Design of Digital Transformation Processes

      Design of Digital Transformation Processes

      1 SWS   2 ECTS

      Learning results

      • Graduates apply data governance concepts and determine methods and data sources.

      • Graduates understand the basics of digital transformation, apply new methods for digital transformation and accompany digital innovations.

      • Graduates know the essential cornerstones of the Austrian eGovernment strategy and the current or upcoming (mainly legally induced) developments in this area, and have the ability to map eGovernment requirements with administrative practice.

      1 SWS
      2 ECTS
      Data Governance - Technical and Legal Foundations of Digitization | ILV

      Data Governance - Technical and Legal Foundations of Digitization | ILV

      1 SWS   2 ECTS

      Content

      Basis Governance

      • Competence, significance, approach

      Fundamentals of Data Governance / Management / Data Curation / Data Litracy

      • Definitions of entity and identity
      • Data inventory management and data access
      • Data sources and data formats
      • Data quality, data origin
      • Metadata
      • Data archiving and storage
      • Data update
      • Value generation from data
      • Open innovation
      • Open Data / Semi Open Data / Closed Data

      Learning results

      • Graduates explain important data governance terms and concepts and apply them.

      • Graduates know important data sources and formats and apply methods to determine the data sources.

      Teaching method

      Lecture, exercises

      Examination

      Continuous assessment: Immanent examination character

      Teaching language

      Deutsch-Englisch

      1 SWS
      2 ECTS
      Module Crisis and Disaster Control Management

      Crisis and Disaster Control Management

      1 SWS   2 ECTS

      Learning results

      • Graduates know and understand the basic concepts, actors and legal framework of state crises and disaster management.

      • Graduates evaluate and assess the role and tasks of the state and the ministries in the event of crises and disasters.

      • Graduates are familiar with national and international organizations and the possibilities of disaster management.

      • Graduates understand communication strategies in crisis situations and can explain the mechanisms of international conflict resolution.

      1 SWS
      2 ECTS
      Fundamentals of National and International Crisis and Disaster Management | VO

      Fundamentals of National and International Crisis and Disaster Management | VO

      1 SWS   2 ECTS

      Content

      • The state as disaster manager and the tasks of state crisis and disaster management
      • Possibilities for disaster management
      • International organizations
      • Mechanisms of international conflict resolution
      • Strategic business game
      • Terms
      • Legal basis
      • Processing of layers and facts on the basis of examples

      Learning results

      • Graduates experience and understand state crisis and disaster management and reflect on processes and decisions using examples.

      • Graduates are familiar with the interdepartmental state crisis and disaster management (SKKM) and its coordination within the SKKM Penta++.

      • Graduates understand and reflect on the actions of international organizations using the example of the Strategic Plan of OCHA and the Civil Protection Mechanism of the European Union.

      • Graduates assess facts and situations on the basis of the legal framework in the event of a crisis or disaster and design communication strategies.

      Teaching method

      Lecture, group work, case handling

      Examination

      Final exam: Final examination, case work, homework, written reflection

      Teaching language

      Deutsch-Englisch

      1 SWS
      2 ECTS
      Module Financial Management and Impact Orientation

      Financial Management and Impact Orientation

      4 SWS   6 ECTS

      Learning results

      • Graduates know the basic principles of management in public enterprises and in the federal administration as well as the necessary instruments.

      • Graduates further develop the quality of management using these instruments and evaluate them.

      • Graduates understand the legal basis and the responsibilities within the Confederation (starting with the Federal Constitution up to the current ordinances), and are able to understand the controlling processes using the budget cycle of the public budget.

      • Graduates apply legal principles, possibilities and differences in the presentation of financial information of the federal, state and local governments and their spin-off units, and understand fundamental questions and challenges of consolidation.

      4 SWS
      6 ECTS
      Operational Controlling and Financial Planning as a Basis for Decision-Making | SE

      Operational Controlling and Financial Planning as a Basis for Decision-Making | SE

      2 SWS   3 ECTS

      Content

      Repetition Basics

      Controlling Instruments

      Legal basis

      Federal controlling - repetition of the budget cycle

      Targets & Key Figures

      Objectives of impact on the example of the Court of Auditors

      Impact orientation

      The Impact Assessment tool

      Break-Even-Analysis & DB Calculation

      Investment calculation (KW method)

      Preparation of profit and loss statement, balance sheet and operating figures; cash flow statement/CF statement

      Balance sheet analysis, preparation and interpretation of key figures

      Learning results

      • Graduates know the differences between normative, strategic and operational management, and understand the functions of controlling in the respective areas.

      • Graduates distinguish the basics and functions of operational controlling from the strategic instruments. They know the essential instruments, starting with cost accounting and ending with the balanced scorecard, and will be able to explain the differentiation from accounting in a comprehensible way.

      • Graduates apply federal budget controlling, including impact-oriented impact assessment, in their area of public administration and follow up on them.

      • Graduates know the connections between strategy, goals and controlling and understand the necessity and the possibilities of controlling in their professional environment of public administration.

      • Graduates know the core processes in controlling and can explain the control cycle of operative controlling; they can explain the central corporate goals (liquidity, success and success potential) and describe the system of integrated budgeting.

      • Graduates explain the basic structure of the budgeting process and apply essential instruments of revenue and cost planning. They describe the procedures and types in Investment Controlling, and specifically calculate and interpret the net present value method.

      • Graduates assess the company's performance with the help of key figures, find and evaluate area-specific key figures and prepare a cash flow statement (CF statement).

      Teaching method

      Lecture/presentation, group work, discussion, feedback

      Work assignments with feedback, group exercises, case work and case solutions, practical exercises

      Blended learning distance learning and face-to-face teaching

      Examination

      Final exam: Immanent performance assessment through group work, presentations and written work / exercises as well as discussion of the case studies

      Teaching language

      Deutsch

      2 SWS
      3 ECTS
      Impact-Oriented Administrative and Corporate Management, Strategic Controlling | SE

      Impact-Oriented Administrative and Corporate Management, Strategic Controlling | SE

      2 SWS   3 ECTS

      Content

      Importance of strategic management and innovation management

      Tools and methods of strategic controlling

      Guarantee state v. performance state

      Characteristics of public undertakings

      Management in the Federal Administration and management of public enterprises

      Public corporate governance

      Core elements of impact-oriented management control and linking these to higher-level strategies (e.g. the Sustainable Development Goals)

      Learning results

      • Graduates describe the procedure in strategic controlling and use selected tools in their own working environment.

      • Graduates recognize the connection between the strategic and operational levels and can derive operational measures from strategic goals.

      • Graduates evaluate and develop the quality of impact targets and key figures.

      • Based on higher-level strategies, graduates have a comprehensive understanding of target cascades and the organization's dependence on them.

      • Graduates implement core elements of impact orientation in organizations.

      • Graduates assess the quality of the implementation process of an impact-oriented management model.

      • Graduates name and apply the contents of the Federal Public Corporate Governance Code.

      • Graduates delimit the challenges that arise in the management of public enterprises in comparison to the federal administration.

      Teaching method

      Lecture, discussion, feedback, group work, case solutions, practical exercises, linking theory to students' work experience and knowledge

      Examination

      Final exam: Performance behavior: Observed on the basis of active participation during the lecture units (40%)

      Performance result: Judged by the results of the student's own learning transfer (written reflection). Written examination on the contents taught during the last teaching unit (60%)

      Teaching language

      Deutsch

      2 SWS
      3 ECTS
      Innovation and governance in policy areas elective subjects (2 ECTS of your choice)
      Module Innovation and Governance in Policy Areas: Education, Science and Culture

      Innovation and Governance in Policy Areas: Education, Science and Culture

      1 SWS   1 ECTS

      Learning results

      • Graduates have profound theoretical knowledge of the specific realities in the policy fields of education, science and culture as well as an overview of the actors and the legal foundations of the policy fields.

      • Graduates describe and evaluate the various governance and organizational challenges that apply to these policy areas.

      • Graduates recognize public management as a cross-cutting task in various departments/policy fields and understand the cross-cutting demands of the individual policy fields (horizontal policy integration).

      • Graduates analyze structures of public administration and structural changes in administrative action.

      • Graduates introduce innovative approaches to administrative action and support such approaches.

      1 SWS
      1 ECTS
      Innovation Laboratory Education, Science and Culture | UE

      Innovation Laboratory Education, Science and Culture | UE

      1 SWS   1 ECTS

      Content

      • Shaping the future in the nexus of education, science and culture (foresight, scenario development, participatory modelling)
      • Inter- and transdisciplinary research at the interfaces of science and education or science and art
      • Innovative (artistic, dialogical etc.) methods in research and project development
      • Integrative and cooperative formulation of solutions to concrete questions from practice

      Learning results

      • Graduates develop innovative models in the fields of education, science and culture.

      • Based on the knowledge and skills acquired in the seminar, graduates develop innovative models for schools, adult education, universities, art and culture in an exemplary manner.

      • Graduates present solutions for the practical application of innovative approaches and/or the introduction/adaptation of participatory decision-making in the administration.

      Teaching method

      Impulse presentations to introduce the tasks and small group work

      Examination

      Continuous assessment: Project work in small groups; written and verbal presentation of the results in the plenum

      Teaching language

      Deutsch-Englisch

      1 SWS
      1 ECTS
      Module Innovation and Governance in Policy Areas: Health and Social Affairs

      Innovation and Governance in Policy Areas: Health and Social Affairs

      1 SWS   1 ECTS

      Learning results

      • Graduates have a profound theoretical knowledge of the specific realities and an overview of the actors and legal bases in the policy fields of health and social affairs, and are familiar with their various governance and organizational challenges.

      • Graduates recognize public management as a cross-cutting task in various fields/policy areas, and have an overview of social and health care systems compared across Europe.

      • Graduates understand the cross-sectional demands of the individual policy fields (horizontal policy integration).

      • Graduates apply the sustainability goals 2030 in the context of the policy fields and in their working environment, and evaluate and accompany current developments of digitization in the policy fields.

      1 SWS
      1 ECTS
      Innovation Laboratory in the Health and Social Field | UE

      Innovation Laboratory in the Health and Social Field | UE

      1 SWS   1 ECTS

      Content

      • Shaping the future in the health and social nexus (foresight, scenario development, participatory modelling)
      • Inter- and transdisciplinary research at the interface between politics and social issues
      • Integrative and cooperative formulation of solutions to concrete questions from practice
      • The role of new technologies in innovation processes and governance
      • Crisis management using the example of pandemics
      • Effects of pandemics

      Learning results

      • After visiting some social and health facilities, graduates evaluate the applicability to their own field of work.

      • Graduates evaluate and analyze inclusion and diversity models in a European comparison and for Austria.

      • Graduates evaluate the sustainability goals 2030 on the basis of practical examples nationally and globally and develop practical examples of social entrepreneurship.

      • Graduates compare and analyse crisis management and the effects of pandemics.

      Teaching method

      Group work, discussion, feedback, lecture with activating methods, work assignments with feedback, group exercises, peer feedback, case solutions, practical exercises, problem-based learning, online courses, excursion, circular questioning.

      Examination

      Continuous assessment: Immanent performance assessment (presentation, written work, case work, oral examination, reflection report, group work, cooperation, project work.

      Teaching language

      Deutsch-Englisch

      1 SWS
      1 ECTS
      Module Innovation and Governance in Policy Areas: Security and Justice

      Innovation and Governance in Policy Areas: Security and Justice

      1 SWS   1 ECTS

      Learning results

      • Graduates have a profound theoretical knowledge of the specific realities of security and justice policy, and have an overview of the actors and legal foundations in these policy areas.

      • Graduates compare innovation concepts in the policy fields of security and justice in terms of opportunity and risk, assess problems and approaches to solutions, and develop their own proposals for solving current or fictitious problems, either individually or in a team.

      • Graduates know the various governance and organizational challenges that apply to these policy areas.

      • Graduates recognize public management as a cross-cutting task in various departments/policy fields and understand the cross-cutting demands of the individual policy fields (horizontal policy integration).

      • Graduates recognize and explain interdisciplinary aspects and principles of systems, understand complex interrelationships, assess skills and factors of resilience, and apply the Agenda 2030 for Sustainable Development in the context of the policy fields of security and justice.

      1 SWS
      1 ECTS
      Innovation Laboratory in the Field of Security and Justice | UE

      Innovation Laboratory in the Field of Security and Justice | UE

      1 SWS   1 ECTS

      Content

      • Systems thinking, resilience
      • Public welfare and sustainability
      • Shaping the future in the security and justice nexus (foresight, scenario development, participatory modelling)
      • Inter- and transdisciplinary research at the interface between economy, politics and environment
      • Integrative and cooperative formulation of solutions to concrete questions from practice
      • The role of new technologies in innovation processes and governance

      Learning results

      • Graduates apply the basics of systems thinking and resilience.

      • Graduates distinguish between and apply variants of future design in the nexus of security and justice (foresight, scenario technique, participatory modelling).

      • Graduates develop integrative and cooperative solutions to concrete problems in the fields of security and justice.

      Teaching method

      Lecture, group work, discussion, work assignments with feedback, group exercises, case solutions, practical exercises, problem-based learning

      Examination

      Continuous assessment: Immanent leadership review, (presentation, written work, case work, homework, reflection report)

      Teaching language

      Deutsch-Englisch

      1 SWS
      1 ECTS
      Module Innovation and Governance in Policy Areas: Transport, Energy and Environment

      Innovation and Governance in Policy Areas: Transport, Energy and Environment

      1 SWS   1 ECTS

      Learning results

      • Graduates have a profound theoretical knowledge of the specific realities of the policy fields of transport, energy and environment, as well as an overview of the actors and the legal basis of the policy fields.

      • Graduates know the various governance and organizational challenges that apply to these policy areas.

      • Graduates recognize public management as a cross-cutting task in various departments/policy fields and understand the cross-sectional demands of the individual policy fields (horizontal policy integration).

      • Graduates develop innovative and solution-oriented concepts for the implementation and management of the respective policy field-specific instruments in the strategic area.

      • Graduates also include the European and international level in their considerations and decisions and identify potential solutions.

      1 SWS
      1 ECTS
      Innovation Laboratory in the Field of Transport, Energy and Environment | UE

      Innovation Laboratory in the Field of Transport, Energy and Environment | UE

      1 SWS   1 ECTS

      Content

      • Public welfare and sustainability
      • Shaping the future in the transport, energy and environment nexus (foresight, scenario development, participatory modelling)
      • Inter- and transdisciplinary research at the interface between economy, politics and environment
      • Integrative and cooperative formulation of solutions to concrete questions from practice
      • The role of new technologies in innovation processes and governance
      • Comprehensive presentation of a current concrete policy issue (e.g. alternative fuels)
      • Introduction, objectives, legal basis, challenges in application
      • Case study for the development of solutions for public administration
      • European/international approaches (e.g. presentation of the French Citizens' Convention on Climate)

      Learning results

      • Graduates have a profound knowledge in the fields of transport, energy and environment, spanning all policy fields.

      • Graduates will apply solutions for the practical application of innovative approaches and/or introduction/adaptation of participatory decision-making in the administration.

      • Graduates take the European and international context into account when dealing with issues from the policy fields.

      • Graduates recognize challenges of practice-oriented implementation and decision-making processes and assess them correctly.

      • Graduates develop solutions that are applied in the public sector.

      Teaching method

      Lecture with activating methods, work assignments with feedback, group exercises, peer feedback, case solutions

      Individual feedback on the homework (deepening the learning outcomes from the first semester

      Field trips

       

      Examination

      Continuous assessment: Immanent benefit assessment (cooperation, case processing and presentation)

      Teaching language

      Deutsch-Englisch

      1 SWS
      1 ECTS

      Module Design of Digital Transformation Processes

      Design of Digital Transformation Processes

      3 SWS   5 ECTS

      Learning results

      • Graduates apply data governance concepts and determine methods and data sources.

      • Graduates understand the basics of digital transformation, apply new methods for digital transformation and accompany digital innovations.

      • Graduates know the essential cornerstones of the Austrian eGovernment strategy and the current or upcoming (mainly legally induced) developments in this area, and have the ability to map eGovernment requirements with administrative practice.

      3 SWS
      5 ECTS
      Social and Economic Aspects of the Digital Transformation | ILV

      Social and Economic Aspects of the Digital Transformation | ILV

      1 SWS   2 ECTS

      Content

      Fundamentals of digital transformation

      Analogous to digital and the challenges

      Selected examples

      Driving autonomously

      Artificial Intelligence (AI) and Machine Learning (ML)

      Digital ecosystems

      Challenges and limitations

      Learning results

      • Graduates describe the digital transformation, assess it and show its limits.

      • Graduates apply new methods for digital transformation.

      Teaching method

      Lecture/presentation, discussion

      Examination

      Continuous assessment: Intrinsic performance measurement

      Teaching language

      Deutsch

      1 SWS
      2 ECTS
      E-Government in Austria and European Developments, Digitization as an Instrument of Strategic Control | ILV

      E-Government in Austria and European Developments, Digitization as an Instrument of Strategic Control | ILV

      2 SWS   3 ECTS

      Content

      • Update on the basics of e-government in Austria
      • The Austrian e-government "architecture"
      • Demarcation of e-government in the context of other IT topic areas (digitization - big data, cloud computing, etc.)
      • Significance and positioning of e-government in Austrian administrative reform - current approaches
      • European e-government developments and their effects on the Austrian administration
      • E-Government implementation in practice such as Service Design from the paper process to the administration process without media discontinuity

      Learning results

      • Graduates describe and evaluate the digital strategy of the European Union.

      • Graduates describe and evaluate the interrelationships and also the nomenclature of the Austrian e-government architecture and its implementation at federal, provincial and municipal level.

      • Graduates describe and evaluate the basic procedures for the implementation of electronic procedures in the administration.

      • Graduates describe and evaluate important sources of regulations and information on e-government.

      Teaching method

      Lecture, individual work, group work, case work, discussions

      Examination

      Final exam: Presentation, presentation document, written homework, reflection and feedback

      Teaching language

      Deutsch-Englisch

      2 SWS
      3 ECTS
      Module Crisis and Disaster Control Management

      Crisis and Disaster Control Management

      1 SWS   2 ECTS

      Learning results

      • Graduates know and understand the basic concepts, actors and legal framework of state crises and disaster management.

      • Graduates evaluate and assess the role and tasks of the state and the ministries in the event of crises and disasters.

      • Graduates are familiar with national and international organizations and the possibilities of disaster management.

      • Graduates understand communication strategies in crisis situations and can explain the mechanisms of international conflict resolution.

      1 SWS
      2 ECTS
      Public Crisis and Disaster Management: Case Studies | UE

      Public Crisis and Disaster Management: Case Studies | UE

      1 SWS   2 ECTS

      Content

      • Terms
      • Legal basis
      • Processing of layers and facts on the basis of examples
      • International partnership
      • Interdepartmental cooperation

      Learning results

      • Graduates apply the basics of international governmental crisis and disaster management in practical cases.

      • Graduates know the actors and the legal basis for interdepartmental cooperation in state crisis and disaster management.

      • Graduates take on different roles in interdepartmental cooperation.

      Teaching method

      Lecture, individual work, group work, discussion and case work

      Examination

      Continuous assessment: Immanent performance review, case handling, homework, concept development

      Teaching language

      Deutsch

      1 SWS
      2 ECTS
      Module Financial Management and Impact Orientation

      Financial Management and Impact Orientation

      2 SWS   3 ECTS

      Learning results

      • Graduates know the basic principles of management in public enterprises and in the federal administration as well as the necessary instruments.

      • Graduates further develop the quality of management using these instruments and evaluate them.

      • Graduates understand the legal basis and the responsibilities within the Confederation (starting with the Federal Constitution up to the current ordinances), and are able to understand the controlling processes using the budget cycle of the public budget.

      • Graduates apply legal principles, possibilities and differences in the presentation of financial information of the federal, state and local governments and their spin-off units, and understand fundamental questions and challenges of consolidation.

      2 SWS
      3 ECTS
      Financial Statements, Balance Sheets and Budgets - Financial Planning and Control | SE

      Financial Statements, Balance Sheets and Budgets - Financial Planning and Control | SE

      2 SWS   3 ECTS

      Content

      • Overview of the public budgeting system (especially for students who do not have a Bachelor's/previous knowledge in Public Management)
      • Instruments of budget control in the public sector
      • The informative value of annual and financial statements, both in the public and private sector
      • Processing and discussion of fiscal policy issues
      • Classification and processing of financial policy issues in connection with outsourced units

      Learning results

      • Graduates read and interpret annual financial statements, for example in the context of supervisory board functions in outsourced companies.

      • Graduates assess issues from a budgetary and financial policy perspective.

      • Graduates hold management positions in the public sector and have a basic understanding of the system of public budgeting, the importance of financial sustainability and the legitimacy function of public units in dealing with public funds.

      Teaching method

      Lecture with activating methods, group work during the presence phase, discussion, individual work and group work as homework, feedback

      Examination

      Final exam: Written elaborations, group work during the attendance phase, course-immanent performance determination or consideration of the cooperation

      Teaching language

      Deutsch

      2 SWS
      3 ECTS
      Module Management Tools

      Management Tools

      4 SWS   6 ECTS

      Learning results

      • Graduates understand leadership as a central factor for the management of service delivery in organizations, and can apply this understanding to leadership tasks.

      • Graduates understand leadership as a balancing act and as dealing with contradictions, and have the knowledge and prerequisites to implement this in a context-related way.

      • Graduates have the tools to handle leadership as a process between managers and employees.

      • Graduates name the new challenges for management, reflect on the background to these changes, and approach these developments proactively with suitable tools.

      • Graduates recognize that the professional profile of managers is changing rapidly and massively, and apply suitable instruments for their own everyday management.

      • Graduates design sustainable learning and development architectures for individuals and teams, and know the potential and possibilities of digital media to support this task.

      • Graduates initiate and support organizational development processes by means of personnel development.

      • Graduates create personnel development concepts for different contextual and organizational requirements.

      • Graduates develop implementation architectures for personnel development concepts.

      4 SWS
      6 ECTS
      Personnel Development as a Management Task 1 | SE

      Personnel Development as a Management Task 1 | SE

      1.5 SWS   2 ECTS

      Content

      • Personnel development as a joint task of several management functions: The manager as a personnel developer
      • Staff function in organizations
      • How does development work, how does learning work?
      • Management tasks as interactive/communicative processes in organizations

      Learning results

      • Graduates assume the functional radius and responsibilities of a manager.

      • Graduates develop models that enable individuals, teams and the organization to learn ('development').

      • Graduates design projects as management charts and defend them.

      Teaching method

      Lecture, group work, discussion, feedback, problem and solution based learning

      Linking theory to the students' work experience and knowledge, further development of competences in the field of concepts and methods of human resources development

      Reflection of the learning transfer processes to intensify the results from the course

      Examination

      Continuous assessment: -Performance behavior: In the course, distance learning and written work observed on the responsibility of the individual in terms of taking responsibility for their own learning process and the fulfilment of the requirements. Delivery: Lessons Learned, 3 pages.

      -Performance result: Delivery of a management chart on the agreed topic.

      Teaching language

      Deutsch

      1.5 SWS
      2 ECTS
      Management Processes and Management Instruments | UE

      Management Processes and Management Instruments | UE

      1.5 SWS   2 ECTS

      Content

      • What managers should know about people
      • Leadership in the overall context of management
      • Conflict Management
      • Leadership as a balancing act - dealing with contradictions and areas of tension
      • Leadership and Followership - leadership as a process between managers and employees
      • Bad leadership, its effects and what can be done about it
      • Selected management instruments (various forms of discussion, delegation, etc.)
      • The tension between political processes in organisations (micropolitics) and the orientation of the public sector towards the common good and sustainability

       

      Learning results

      • Graduates understand leadership as a central factor for the management of service delivery in organisations and can apply this understanding to leadership work.

      • Graduates have a basic understanding of psychosocial processes in organizations and their influence and can use this in their leadership behavior.

      • Graduates understand conflict management as a central management task and are able to perform it effectively.

      • Graduates understand leadership as a balancing act and as dealing with contradictions and have the prerequisites to implement this in a contextual way.

      • In their role as employees (intermediate superiors), graduates shape relations with their superiors in a productive manner.

      • Graduates have the tools to handle leadership as a process between managers and employees.

      • Graduates have dealt with forms of bad leadership and have the tools to avoid serious mistakes in leadership work.

      Teaching method

      Lectures, discussion, group work, reflection on your own professional practice, practical exercises

      Examination

      Final exam: Immanent performance assessment (accomplishment of written tasks, reflection reports, presentations)

      Teaching language

      Deutsch

      1.5 SWS
      2 ECTS
      Agile Methods of Leadership - New Work | ILV

      Agile Methods of Leadership - New Work | ILV

      1 SWS   2 ECTS

      Content

      • New Work, agile methods
      • New work: Conflicting requirements, Laloux Reinventing Organizations a history of development, VUCA World, etc.
      • Headlines of the future
      • Agile methods of cooperation: DEEP DIVE: phases and process steps, criteria for new cooperation
      • Let's talk about innovation, culture and best practice, innovation culture navigator, trends
      • New Personas, Who are the employees of the future and what is the leadership of these employees about
      • Tools: SCRUM with Elevator Pitch on the topic of User Story
      • Tools: LEGO Serios Play with practical exercise
      • Tools: Service Design Thinking with practical exercise
      • Tools: Kanban
      • Transformation: which questions can be dealt with using these new methods, where is the application appropriate and where not. Discussion and planning of a practical example
      • Open Mind: Business Model Canvas and Blue Ocean with practical innovative and creative tasks
      • Open Mindset 8 strategies and a personal reflection on them

      Learning results

      • Graduates will recognize and understand the developments and challenges VUCA World poses to leadership skills and reflect on the topic of leadership in volatile, complex, contradictory contexts based on systemic thinking.

      • Graduates know the practice of agile organizations and their principles and framework conditions.

      • Graduates apply selected tools - such as Design Thinking, Scrum, Kanban, Experiential Learning, Lego® Serious Play®.

      • Graduates design transformation processes in their own organization for more professionalism and act in complex contexts.

      • Graduates have an awareness of the advantages and benefits of interdisciplinary work and new work.

      • Graduates have the ability to use role and perspective changes as a management tool.

      • Graduates use digital tools for collaboration and creative solution development as a supplement to video conferencing in their own environment. They reflect on the benefits and dynamics of virtual collaboration tools.

      Teaching method

      Lecture, group work, discussions, work assignments in practice (in your own organization) with reflection and feedback, group exercises, presentations.

      Examination

      Final exam: Conducting a "Jam Session" with your own team in your own organization using the tools you have learned This includes asking the right questions, choosing the right tools and presenting the results. The reflection after the "Jam Session" should be a structured report, this includes the process and reflection on the personal experiences with the application of the tools.

      Students without leadership responsibility/team additionally create a seminar paper/reflection after literature research and processing of technical literature and present the results in the course.

       

      Teaching language

      Deutsch-Englisch

      1 SWS
      2 ECTS
      Module Management Behavior in Teams

      Management Behavior in Teams

      1 SWS   2 ECTS

      Learning results

      • Graduates act within the functional radius and with the responsibility of a manager.

      • Graduates derive characteristics of moral decisions, and apply them in leadership contexts and decision-making.

      • Graduates know the essential management tasks and have the necessary tools for practical implementation.

      • Graduates recognize the tension between process control and human leadership, and derive learning fields for the organization and the employees therefrom.

      • Graduates know the factors for employee satisfaction and are able to positively influence them as managers.

      • Graduates agree on goals with female employees and conduct effective team and employee discussions.

      • Graduates analyze complex team and leadership situations according to the interdependence of behavior.

      • Graduates independently apply methods of teamwork and leadership in their everyday work.

      1 SWS
      2 ECTS
      Ethics and Responsibility in the Public Sector | UE

      Ethics and Responsibility in the Public Sector | UE

      1 SWS   2 ECTS

      Content

      • Terms in the management context (morals, ethics, professional ethics, ethos, professional ethics, compliance, corruption)
      • Relationship between ethics and law/value standard aspect
      • Typical (job/leadership specific) decision dilemmas
      • Analysis and reflection of own interactions/work
      • Fight against corruption - responsibility of public sector employees
      • Importance of the development of moral judgement for decision-making processes in organisations
      • Dilemma discussions with the aim of analysing one's own moral judgement and promoting moral judgement
      • Conviction versus manipulation
      • Self-awareness through analysis and reflection of own interactions
      • Compliance culture, anti-corruption - Responsibility of managers
      • Mission statements

      Learning results

      • Graduates involve female employees in the development and ongoing maintenance of the goals, tasks and success criteria of the organization (unit), oriented towards sustainability and the common good.

      • Graduates derive the characteristics of moral decisions and analyze decision-making processes according to their moral implications.

      • Graduates reflect, recognize the level of their own moral awareness, recognize their own fields of development and can promote moral decision-making processes in others

      • Graduates apply instruments of corruption prevention and anti-corruption.

      • Graduates recognize the special importance of ethical behavior for managers and consciously accept their responsibility.

      • Graduates have analytical competence, can analyze circumstances according to professional and ethical criteria and can make the necessary decisions and actions

      Teaching method

      Statements and impulse presentations, individual work, group work, discussion and dilemma discussions, work assignments with feedback, group exercises, peer feedback, case work, practical exercises, problem-based dialogical learning processes, role plays with subsequent evaluation and transfer/reflection phase, online course if required

      Examination

      Continuous assessment: Immanent performance assessment: case work

      Permanent learning success control through project participation, active collaboration and co-design.

      Two written assignments (reflection of own experience; case work); presentation of results in the course

      Teaching language

      Deutsch

      1 SWS
      2 ECTS
      Module Transformation Management

      Transformation Management

      4 SWS   6 ECTS

      Learning results

      • Graduates recognize group dynamic processes and combine these with change processes.

      • Graduates analyze the efficiency of their own institution in relation to IT-supported processes.

      • Graduates understand and analyze organizational processes and change processes, and recognise their effects on the relevant environments.

      • Graduates test their knowledge of organizational and process analysis, group dynamics and their impact on change processes in real change cases in practice, and apply it.

      • Graduates analyze transformation processes (especially digital transformation processes) from the perspective of human resources management and drive them forward.

      • Graduates support change processes through personnel management processes (increasing digital skills).

      • Graduates shape transformation processes through leadership in the organization from the future onwards, and thus contribute to a social and digital development oriented towards the common good and SDGs.

      4 SWS
      6 ECTS
      Transformation Management: Case Work | SE

      Transformation Management: Case Work | SE

      2 SWS   3 ECTS

      Content

      Depending on the case to be dealt with, students will deal with diverse topics related to organisations in terms of content.

      They analyze the effects of changes on several levels of coordination, from different perspectives.

      As an interconnected subject, case analysis offers the opportunity to apply the theoretical knowledge from other corresponding courses in practical applications.

      Learning results

      • Graduates deal with organizational change, apply their knowledge in practical case studies and are able to classify and consider organizational and interpersonal insights when implementing change in organizations.

      • Graduates adopt different perspectives in change processes, recognize and process change processes multidimensionally and understand their modes of action.

      • Graduates have developed an understanding of organizational structures and processes, understand the interconnections and interrelationships of decisions and their effects on the protagonists, and develop an understanding of the need for action and decisions in complex situations.

      Teaching method

      Elements of business games

      Case work

      Plenary discussion

      Feedback rounds

      Examination

      Final exam: Joint case solution in the form of a management summary and/or project result.

      Individual reflection

      Teaching language

      Deutsch

      2 SWS
      3 ECTS
      Human Resource Management and Transformation | ILV

      Human Resource Management and Transformation | ILV

      2 SWS   3 ECTS

      Content

      • Interdisciplinary investigation of practical examples of human resource management applications in the context of (digital) transformation processes
      • Reform proposals for efficient effective personnel management (digitization in personnel management, personnel management for digital administration)
      • Possibilities of influence of politics, administration, management; stakeholders

      Learning results

      • Graduates know theory and practice of human resource management in the public sector, also in comparison to the profit and non-profit sector.

      • Graduates know the theory and practice of personnel management and work out the requirements profile to be expected for digital administration.

      • Graduates pilot a digital transformation project and apply their theoretical and conceptual knowledge.

      Teaching method

      Input, group work, discussion, feedback, group exercises, peer feedback, case solutions, practical exercises, problem and solution based learning

      • The students have written down/developed their own project,
      • Have used an integrative reference to theoretical-conceptual basics, instruments of the PM process, decision structures, evaluation of control instruments, reporting, impact orientation etc. acquired in other courses
      • Have reflected on the possible transferability of their project to other areas

      Examination

      Final exam: Creation of a case study on a selected topic in the area of transformation and human resources

      Teaching language

      Deutsch

      2 SWS
      3 ECTS
      Module Legal Principles of Decision-Making

      Legal Principles of Decision-Making

      2 SWS   4 ECTS

      Learning results

      • Graduates explain the importance of fundamental and human rights for public administration.

      • Graduates apply human rights norms to specific cases in public administration.

      • Graduates critically discuss the conditions of the implementation of fundamental and human rights.

      • Graduates compare and analyse the EU decision-making process and inter-institutional practice at EU-level, and the development and implementation of EU-policies on the basis of concrete cases.

      2 SWS
      4 ECTS
      Current Legal Acts of the EU, EU Agencies and their Mandates | VO

      Current Legal Acts of the EU, EU Agencies and their Mandates | VO

      1 SWS   2 ECTS

      Content

      Joint fine tuning of the teaching content:

      • Virtual, interactive survey via menometer to determine the current situation and to get to know each other including subsequent discussion

      Contents:

      • Decision-making structures in the EU (EU institutions, consultative bodies, EU agencies) and their work in practice
      • Decision-making processes in the EU (legislative procedures and decision-making processes)
      • From decision-making to implementation: substantive and procedural links between the European and national levels of government
      • The question of legal competences in the EU and their political relevance

      Focus:

      • Special importance is attached to examples from the field of fundamental rights in order to ensure synergies with the second/pertinent course
      • The Charter of Fundamental Rights is accorded special status as a basic standard for all EU legislation

       

      Practical case studies:

      • What is the role of competences before the ECJ?
      • How does an EU agency work?

      Learning results

      • Graduates explain the EU will formation process.

      • Graduates will distinguish and analyze interinstitutional practice at EU level, including EU agencies.

      • Graduates compare the development of EU policies (especially those with relevance to fundamental rights) and present their implementation.

      Teaching method

      • Interactive discussion
      • Lectures
      • Case studies

      Examination

      Final exam: Oral examination, dates after announcement/agreement

      Teaching language

      Deutsch

      1 SWS
      2 ECTS
      Fundamental and Human Rights as a Basis for Decision-Making | VO

      Fundamental and Human Rights as a Basis for Decision-Making | VO

      1 SWS   2 ECTS

      Content

      • Basic and human rights: historical development, definition, functions (in-depth)
      • Human rights in national and international law
      • Comprehensive binding of state powers to basic and human rights
      • State obligations to respect and guarantee basic and human rights
      • Characteristics of human rights analysis
      • Overview of selected basic and human rights (selection by first appointment)
      • Principle of equality and analysis of discrimination
      • Legal protection institutions at national and international level
      • Political-administrative processes of human rights implementation, including the role of civil society actors
      • Structural and systemic factors that influence the implementation of human rights

      Learning results

      • Graduates explain the significance of fundamental and human rights as objectives and guiding principles for public administration.

      • Graduates explain the national and international dimensions of human rights standards and distinguish between them.

      • Graduates solve concrete cases from the public administration by applying human rights norms.

      • Graduates critically assess the potential and limitations of applying fundamental and human rights to their own practice.

      • Graduates identify the legal, political, economic, social and organizational challenges in the implementation of fundamental and human rights.

      Teaching method

      Lecture and discussion, case solutions, practical exercises, group work, problem-based learning

      Examination

      Final exam: Writing a reflection paper at the end of the course

      Teaching language

      Deutsch

      1 SWS
      2 ECTS
      Module Scientific Methods and Master Thesis

      Scientific Methods and Master Thesis

      1 SWS   2 ECTS

      Learning results

      • Graduates consciously apply techniques of researching digital scientific databases as well as scientific writing and argumentation.

      • Graduates develop research designs and design an independent research process using quantitative and/or qualitative survey and evaluation methods.

      • Graduates interpret, assess and evaluate the results of research and evaluation studies and apply the analytical methods appropriate for fact-based decision-making.

      • Graduates interpret their own research results in a reflective manner with a view to the current state of research, and present their findings in text and images in an adequate way for different target groups.

      • Graduates write a scientific paper that meets the methodological, content and formal standards.

      1 SWS
      2 ECTS
      Methods of Problem-Oriented Applied Social Research | ILV

      Methods of Problem-Oriented Applied Social Research | ILV

      1 SWS   2 ECTS

      Content

      • Literature research and "state of the art" - what does this chapter in the master thesis do?
      • Writing workshop: scientific argumentation; descriptive v. critical/analytical writing
      • Repetition: formulating good research questions
      • Short repetition of the contents from the first two semesters with focus on methods of data collection and evaluation
      • Discussion of the argumentation exercise & status of the literature search for the master thesis
      • In-depth: data sources and methods of data collection and evaluation, "interpretation" in quantitative and qualitative research: from figures, protocols and transcripts to results
      • Research planning and research process; individual and larger or commissioned projects; proposal; group exercise: outline.

      Learning results

      • Graduates research scientific literature in order to discuss the state of research for their own empirical investigation in writing.

      • Graduates develop an independent scientific argumentation.

      • Graduates distinguish between descriptive and critical as well as analytical writing and are able to apply it in a targeted manner.

      • Graduates develop their own research design and research plan.

      • Graduates interpret the results of quantitative and qualitative research and draw conclusions from them.

      Teaching method

      The combination of different teaching methods - lecture and distance learning, self-study, practical exercises based on individual and group work, discussion and feedback from peers and teachers - enables a diverse transfer of knowledge and skills on the one hand and takes into account different learning types among students on the other. By means of practical applications, students are challenged in this exercise to acquire new competences and to reflect on them in connection with the contents of other courses. The selected working materials and research examples provide a reference to the central topics of the course as well as current focal points such as SDGs and digitization.

      Examination

      Continuous assessment: The acquisition of the above-mentioned competences will be checked in the course of the immanent performance assessment by means of several written submissions in preparation for the master thesis, e.g. exemplary discussion of a scientific argument, chapter "state of research", and proposal.

      Teaching language

      Deutsch

      1 SWS
      2 ECTS

      Module Management Tools

      Management Tools

      2 SWS   2 ECTS

      Learning results

      • Graduates understand leadership as a central factor for the management of service delivery in organizations, and can apply this understanding to leadership tasks.

      • Graduates understand leadership as a balancing act and as dealing with contradictions, and have the knowledge and prerequisites to implement this in a context-related way.

      • Graduates have the tools to handle leadership as a process between managers and employees.

      • Graduates name the new challenges for management, reflect on the background to these changes, and approach these developments proactively with suitable tools.

      • Graduates recognize that the professional profile of managers is changing rapidly and massively, and apply suitable instruments for their own everyday management.

      • Graduates design sustainable learning and development architectures for individuals and teams, and know the potential and possibilities of digital media to support this task.

      • Graduates initiate and support organizational development processes by means of personnel development.

      • Graduates create personnel development concepts for different contextual and organizational requirements.

      • Graduates develop implementation architectures for personnel development concepts.

      2 SWS
      2 ECTS
      Personnel Development as a Management Task 2 | SE

      Personnel Development as a Management Task 2 | SE

      2 SWS   2 ECTS

      Content

      • Basic principles and framework of understanding: Human resources and the strategic importance of human resources management in an organizational context
      • Fields of action of human resources management in transition: e.g.: digital transformation, mobility, demographic changes, equality, knowledge management, diversity, etc.
      • Inventory strategic planning (responsibilities, competencies, instruments, success factors, ...)

      Learning results

      • Graduates understand the differences between various personnel management processes and implement personnel management within the framework of traditional development processes at the interface between personnel and organization and personnel management within the framework of organizational change processes (especially processes of digitization).

      • Graduates know different inventories for strategic planning processes and apply them.

      • Graduates reflect on their own and also general future-relevant fields of action in organizations.

      Teaching method

      • Lecture, group work, discussion, feedback, problem and solution based learning
      • Linking theory to the students' work experience and knowledge
      • Further development of competencies in the area of strategic planning and strategic personnel development through action-oriented tasks

      Examination

      Final exam: Performance result assessed by the result assurance of the own learning transfer (Instructions for Strategic Change worked out on a workplace-relevant example) by handing in the examination task.

      Teaching language

      Deutsch

      2 SWS
      2 ECTS
      Module Management Behavior in Teams

      Management Behavior in Teams

      2 SWS   4 ECTS

      Learning results

      • Graduates act within the functional radius and with the responsibility of a manager.

      • Graduates derive characteristics of moral decisions, and apply them in leadership contexts and decision-making.

      • Graduates know the essential management tasks and have the necessary tools for practical implementation.

      • Graduates recognize the tension between process control and human leadership, and derive learning fields for the organization and the employees therefrom.

      • Graduates know the factors for employee satisfaction and are able to positively influence them as managers.

      • Graduates agree on goals with female employees and conduct effective team and employee discussions.

      • Graduates analyze complex team and leadership situations according to the interdependence of behavior.

      • Graduates independently apply methods of teamwork and leadership in their everyday work.

      2 SWS
      4 ECTS
      Guide, Demand, Promote | UE

      Guide, Demand, Promote | UE

      1 SWS   2 ECTS

      Content

      • Management tasks, leadership skills
      • The house of work ability
      • Approaches to motivation and emotional attachment to the organization: The psychological employment contract, the X/Y theory, the 2-factor theory.
      • Healthy leadership: Different forms of appraisal interviews
      • Non-violent communication as a feedback instrument
      • Model of areas of influence for the acceptance of framework conditions and identification of scope for action

       

      Learning results

      • Graduates describe and evaluate the essential management tasks and have the necessary tools and methods for practical implementation.

      • Graduates integrate the polarity of process control and human leadership into their own understanding of leadership and derive individual learning fields from this.

      • Graduates describe and evaluate the concept "House of Work Ability" and derive competences from it for both managers and employees.

      • Graduates know about what drives and motivates people.

      • Graduates do not see performance and employee satisfaction as contradictory, but as mutually dependent factors.

      • Graduates conduct employee appraisals effectively.

      • Graduates describe and evaluate the factors for employee satisfaction and are able to positively influence them as managers.

      • Graduates adapt general theoretical management approaches to the framework conditions of the respective organization.

      Teaching method

      Lectures, discussion, group work, reflection on your own professional practice, practical exercises

      Examination

      Continuous assessment: Immanent performance assessment (completion of written tasks, reflection reports, presentations)

      Teaching language

      Deutsch

      1 SWS
      2 ECTS
      Team and Leadership: Case Work | UE

      Team and Leadership: Case Work | UE

      1 SWS   2 ECTS

      Content

      • Leadership and being led
      • Teamwork
      • Respectful and effective management and working style

      Learning results

      • Graduates use their powers of observation and reflection in a structured manner in collegial counselling situations.

      • Graduates take the views of other people (groups), understand them and objectively compare them with their own views.

      • Graduates analyze complex team and leadership situations according to the interdependence of behavior.

      • Graduates are capable of making decisions and acting under conditions of ambiguity and uncertainty.

      • Graduates independently apply methods of teamwork and leadership in their everyday work.

      • Graduates are familiar with different methods of group supervision/intervision and arrange for their use when required.

      Teaching method

      • Work on cases brought in by the students (topics leadership and being led as well as teamwork) with methods of group supervision/intervision
      • Appropriate theory inputs for the cases
      • Evaluation and safeguarding of students' personal learning outcomes

      Examination

      Continuous assessment: Written elaboration of a case from everyday professional life on the basis of a grid of questions provided

      Teaching language

      Deutsch

      1 SWS
      2 ECTS
      Module Transformation Management

      Transformation Management

      3 SWS   5 ECTS

      Learning results

      • Graduates recognize group dynamic processes and combine these with change processes.

      • Graduates analyze the efficiency of their own institution in relation to IT-supported processes.

      • Graduates understand and analyze organizational processes and change processes, and recognise their effects on the relevant environments.

      • Graduates test their knowledge of organizational and process analysis, group dynamics and their impact on change processes in real change cases in practice, and apply it.

      • Graduates analyze transformation processes (especially digital transformation processes) from the perspective of human resources management and drive them forward.

      • Graduates support change processes through personnel management processes (increasing digital skills).

      • Graduates shape transformation processes through leadership in the organization from the future onwards, and thus contribute to a social and digital development oriented towards the common good and SDGs.

      3 SWS
      5 ECTS
      Digital Teams, Groups and Decisions | SE

      Digital Teams, Groups and Decisions | SE

      2 SWS   3 ECTS

      Content

      Group dynamics

      • group dynamic phases of group development
      • group vs. team
      • emotions in teams

      Organisational development

      • analysis of processes and organizations
      • communication and resistance during change processes
      • IT supported optimization of processes

      Digitalisation

      • chances and limitations of digitization
      • introduction in artificial intelligence and machine learning

      Learning results

      • Graduates transfer group dynamic processes to change processes.

      • Graduates represent processes in the workflow, structure them and derive from them points of contact for IT-supported work.

      • Graduates name the opportunities and limits of digitization.

      • Graduates replicate an introduction to artificial intelligence and machine learning.

      • Graduates apply the acquired points in their own working environment within the framework of a structural analysis.

      Teaching method

      Lecture, group work, peer feedback, exercises, problem-based learning

      Examination

      Continuous assessment: Case study of the own institution and its processes.

      Teaching language

      Englisch

      2 SWS
      3 ECTS
      Digitization, Innovations and Future Research | SE

      Digitization, Innovations and Future Research | SE

      1 SWS   2 ECTS

      Content

      Management concept

      Leading from the future

      Anticipation and transformation

      Methods of decision making

      Decision-making processes in teams and organizations

      Public welfare orientation

      Basic and human rights

      SDGs

      Futures and trends

      Creativity, networked and dialogical thinking and learning

       

       

       

      Learning results

      • Graduates analyze and transfer international best practice examples of future-oriented action and leadership for digitization strategies in the public sector and for their own field of work.

      • Graduates act on the basis of the legal framework, taking into account overriding basic principles such as human, basic and civil rights, SDGs and orientation towards the common good.

      • Graduates apply the skills they have acquired so far in networked contexts in case studies and base their decisions on public welfare orientation, SDGs and anticipating the future.

      Teaching method

      Short lectures, individual work, group work, discussions and dilemma debates, written reflection

      Examination

      Continuous assessment: Case handling, concept development, presentations, homework

      Teaching language

      Deutsch-Englisch

      1 SWS
      2 ECTS
      Module Scientific Methods and Master Thesis

      Scientific Methods and Master Thesis

      1 SWS   19 ECTS

      Learning results

      • Graduates consciously apply techniques of researching digital scientific databases as well as scientific writing and argumentation.

      • Graduates develop research designs and design an independent research process using quantitative and/or qualitative survey and evaluation methods.

      • Graduates interpret, assess and evaluate the results of research and evaluation studies and apply the analytical methods appropriate for fact-based decision-making.

      • Graduates interpret their own research results in a reflective manner with a view to the current state of research, and present their findings in text and images in an adequate way for different target groups.

      • Graduates write a scientific paper that meets the methodological, content and formal standards.

      1 SWS
      19 ECTS
      Master Thesis Exercise | UE

      Master Thesis Exercise | UE

      1 SWS   1 ECTS

      Content

      • Support in the preparation of the master thesis - in particular through targeted feedback; needs-oriented support in the application of the competences acquired during the course of study within the framework of an independent research project
      • Writing style and structure of scientific papers (cooperation with ZEWISS)
      • Consolidation: evaluation methods
      • Research ethics and data protection
      • Visualization of results; poster creation
      • Formalities of the master thesis and examination, Executive Summary

      Learning results

      • Graduates integrate the research skills acquired in the previous semesters in the process of writing the master thesis.

      • Graduates carry out independent research using quantitative and/or qualitative methods of collection and evaluation and in doing so observe the scientific quality criteria as well as the requirements of data protection and research ethics.

      • Graduates design research processes independently and consciously apply techniques of scientific work and scientific quality control (e.g. peer review, feedback, argumentation development, and software).

      • Graduates interpret their own research results in the context of the current state of scientific discussion in empirical and theoretical terms.

      • Graduates write and visualize research results, findings and the recommendations for action derived from them in a target group-oriented manner.

      • Graduates critically reflect on their own results with regard to scientific quality criteria as well as with regard to meaningfulness, range and transferability.

      Teaching method

      Teacher input; teaching videos; short presentations by students with peer feedback; group work (methods workshop, writing workshop; exercises in text design and visualisation of data); reading; written assignments with feedback

      Examination

      Continuous assessment: Immanent assessment: Submission of a methods paper or the methods chapter of the master thesis (draft), presentation of the current status of the work based on an annotated table of contents and submission of the written documents

      Teaching language

      Deutsch

      1 SWS
      1 ECTS
      Master Thesis | MT

      Master Thesis | MT

      0 SWS   16 ECTS

      Content

      • Writing the master thesis
      • Theoretical part (theories, questions, state of research, ...)
      • Empirical part (qualitative or quantitative study, interpretation, ...)
      • Writing an executive summary (for master thesis collection)

      Learning results

      • Graduates assess the methodological quality of research in terms of qualitative and quantitative data collection and data evaluation methods and strategies.

      • Graduates competently apply selected qualitative and quantitative data collection and data evaluation methods.

      • Graduates maintain high quality in their research work and deal with differences between quality expectations of planned users or target communities.

      • Graduates understand epistemological, ontological and practical implications of the choice of method for their own research and defend the choice of method.

      • Graduates assess the consistency of research designs in terms of theoretical, methodological and methodological decisions.

      • Graduates use methods as an instrument for constructing reality.

      • Graduates effectively and eqitably involve different stakeholders of the investigated problem in different phases of research and help to design and accompany a "Community of Inquiry".

      • Graduates resist the pressure of technical rationality.

      • Graduates institutionalize the principles of science (such as peer review) in their own working contexts and are given spaces for deliberation and reflection.

      • Graduates use terms correctly and consciously and reflect on the effects of newly introduced terms and categories (typologies, scales, levels, and metaphors).

      • Graduates interpret, write and visualize the collected data independently and with high quality and reflectiveness.

      • Graduates present and defend their own research in an appropriate manner, also to non-scientific audiences.

      • Graduates situate their own scientific results in the diversity of knowledge forms and "accounts" around a problem.

      • Graduates support the implementation of the recommendations from their own research.

      • Graduates apply scientific competence for the respective reporting in the organization.

      Examination

      Final exam: Submission of master thesis

      Teaching language

      Deutsch

      16 ECTS
      Master's Degree Examination | AP

      Master's Degree Examination | AP

      0 SWS   2 ECTS

      Content

      • Presentation and defense of the master thesis
      • Relevant questions on the topic of the master thesis
      • Creation of a scientific poster on the basis of which the Master thesis is presented
      • Public management

      Learning results

      • Graduates present and defend their own research results and reflect on the quality of research processes.

      • Graduates create a scientific poster to present scientific work and research results.

      • Graduates prepare an executive summary after completing their scientific work.

      • Graduates interpret, write and visualise the collected data independently and with high quality and reflectiveness.

      • Graduates present and defend their own research in an appropriate manner, vis-à-vis experts, and in examination situations also vis-à-vis non-scientific audiences.

      • Graduates answer questions on their own research and related topics as well as on all relevant problems and tasks in the context of public management.

      Teaching method

      Thesis defense, examination interview

      Examination

      Final exam: Master exam

      Teaching language

      Deutsch

      2 ECTS

      Number of teaching weeks
      9 per semester

      Times
      Usually every two weeks, in blocks, Fri. and Sat., 8:00 a.m. to 5:30 p.m. and once a month on Thursday, 4:30 p.m. to 6:00 p.m.


      After graduation

      As a graduate of this program, a wide range of occupational fields and career opportunities are open to you. Find out here where your path can take you.

      The degree program enhances your career opportunities in the public sector and prepares you for future management responsibilities. You will be qualified to manage projects or organizational units, as the senior expert to prepare political decisions or, as a specialist expert, to participate in or manage the structuring and control of complex change processes. You are comfortable with developing new management concepts and methods and to further professionalize performance processes of organizational units by, for instance, specifying activities and optimally assessing an organization's qualitative effectiveness.

      The master improves your professional opportunities and prepares you for a career as a specialist or manager in the public sector. In addition to public institutions, this job market with a future includes around 8,000 public companies. As a graduate, you are qualified to lead projects or organizational units, to prepare politically relevant decisions as a senior expert, or to help shape and steer complex change processes as a specialist. You will be able to develop innovative management concepts and methods and to further professionalize performance processes of the organizational unit, for example by determining types of performance and optimally measuring the impact quality of an organization. You will be able to take on responsible challenges in human resources management, finance and budgeting, controlling and quality management.


      Studying made easy

      Bücher mit Geld
      Funding & Scholarships

      More information here

      >
      Hände zeigen auf Weltkarte
      Time abroad

      Expertise, language skills, broadening horizons

      >
      Fish jumps out of fishbowl into another fishbowl
      Open Lectures

      Find out more, in German

      >
      Books and laptop
      Center for academic writing
      >
      Intensive German course
      >
      EICC
      >
      Doctoral Service
      >
      Validation
      >
      Accessibility
      >
      queer@HCW
      >

      Networking with graduates and organizations

      We work closely with the BMKÖS and the BMI, renowned companies in the public sector, universities, institutions and schools, but also municipalities. These partnerships provide you with opportunities for professional internships, job opportunities or cooperation in research and development activities. You can find some of our cooperations on the Campus Network website. It is always worth taking a look and you might find a new job or an interesting event with one of our cooperation partners.


      Contact

      Head of Degree Program

      Administration

      Mag. Päivi Smuga

      Favoritenstraße 226, A.2.20
      1100 Vienna
      +43 1 606 68 77-3800
      publicmanagement@hcw.ac.at

      Map main campus Favoriten (Google Maps)

      Office hours during the semester
      Tue to Thu, 9.00 a.m.-1.00 p.m.
      Fri, 7.30 a.m.-2.00 p.m. 
      Sat, 7.30 a.m.-1.00 p.m. 

      Office hours during holidays
      Only by appointment.


      Downloads

      Folder for Section Public Management (only in German)
      pdf, 359 KB

      Introduction to the program (mandatory)
      Thursday, September 3, 2026
      1.00 pm - 2.30 pm


       

      1st course weekend
      Thursday, September 3, 2026
      4.00 pm - 8.00 pm
      Friday, September 4, 2026
      8.00 am - 12.15 pm & 1.15 pm - 5.30 pm
      Saturday, September 5, 2026
      8.00 am - 12.15 pm & 100 pm - 5.15 pm

      2nd course weekend
      Friday, September 18, 2026
      8.00 am - 12.15 pm & 1.15 pm - 5.30 pm
      Saturday, September 19, 2026
      8.00 am - 12.15 pm & 1.00 pm - 5.15 pm

      3rd course weekend
      Thursday, October 1, 2026
      4.00 pm - 8.00 pm
      Friday, September 2, 2026
      8.00 am - 12.15 pm & 1.15 pm - 5.30 pm
      Saturday, September 3, 2026
      8.00 am - 12.15 pm & 1.00 pm - 5.15 pm

      4th course weekend
      Friday, October 16, 2026
      8.00 am - 12.15 pm & 1.15 pm - 5.30 pm
      Saturday, October 17, 2026
      8.00 am - 12.15 pm & 1.00 pm - 5.15 pm

      5th course weekend
      Thursday, October 29, 2026
      4.00 pm - 8.00 pm
      Friday, October 30, 2026
      8.00 am - 12.15 pm & 1.15 pm - 5.30 pm

      6th course weekend
      Friday, November 13, 2026
      8.00 am - 12.15 pm & 1.15 pm - 5.30 pm
      Saturday, November 14, 2026
      8.00 am - 12.15 pm & 1.00 pm - 5.15 pm

      7th teaching weekend
      Friday, November 27, 2026
      8.00 am - 12.15 pm & 1.15 pm - 5.30 pm
      Saturday, November 28, 2026
      8.00 am - 12.15 pm & 1.00 pm - 5.15 pm

      8th teaching weekend
      Thursday, December 10, 2026
      4.00 pm - 8.00 pm
      Friday, December 11, 2026
      8.00 am - 12.15 pm & 1.15 pm - 5.30 pm
      Saturday, December 12, 2026
      8.00 am - 12.15 pm & 1.00 pm - 5.15 pm

      9th teaching weekend
      Friday, January 8, 2027
      8.00 am - 12.15 pm & 1.15 pm - 5.30 pm
      Saturday, January 9, 2027
      8.00 am - 12.15 pm & 1.00 pm - 5.15 pm

      10th course weekend
      Thursday, January 21, 2027
      4.00 pm - 8.00 pm
      Friday, January 22, 2027
      8.00 am - 12.15 pm & 1.15 pm - 5.30 pm
      Saturday, January 23, 2027
      8.00 am - 12.15 pm & 1.00 pm - 5.15 pm

      11th course weekend
      Friday, January 29, 2027
      8.00 am - 12.15 pm & 1.15 pm - 5.30 pm
      Saturday, January 30, 2027
      8.00 am - 12.15 pm & 1.00 pm - 5.15 pm


      Second exam dates for lectures:
      February 11, 2027 & March 11, 2027

      Additional exams:
      October 22, 2026
      The additional exams are only for students who did NOT complete the bachelor's program in Public Management as a preliminary course of study.

      Note:
      All specified weekends will be used for scheduling. Once the schedule has been finalized, all free half-days must be kept free as substitutes.

      Weekends of attendance in the winter semester 26/27 M28 (in German)
      pdf, 130 KB

      Master's Theses 2025
      pdf, 2 MB
      Master's Theses 2024
      pdf, 1 MB
      Master's Theses 2023
      pdf, 782 KB
      Master's Theses 2022
      pdf, 798 KB
      Master's Theses 2021
      pdf, 1 MB
      Master's Theses 2020
      pdf, 733 KB
      Master's Theses 2019
      pdf, 828 KB
      Master's Theses 2018
      pdf, 751 KB
      Master's Theses 2017
      pdf, 1 MB
      Master's Theses 2016
      pdf, 1 MB
      Master's Theses 2015
      pdf, 2 MB
       

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